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Extended Stay America Premier Suites - San Antonio - Schertz
- Hotels
- Schertz, TX
About this business
Location details
17648 Verde Pkwy, Schertz, TX, 78154, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No trash can in the room. The TV didn’t work. The beds were awful and too small. The breakfast was very limited.
Business response:
Dear Guest,We’re sorry your stay didn’t meet expectations. A room missing basic essentials, along with concerns about comfort and limited morning offerings, is not the experience we aim to provide. We’re committed to making adjustments that reflect the needs of those who stay with us, and we appreciate you taking the time to share your perspective. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincerely,Hotel Management
Great location and room. Unfortunately there was no TV service available. The sink did not drain properly and had standing water throughout our stay.
Business response:
Thank you for taking the time out of your busy schedule to give us your feedback. We appreciate your business and hope to see you again soon. The cable has been restored and have address the sink concern you mentioned, and we appreciate your patience.
Frequently asked questions about Extended Stay America Premier Suites - San Antonio - Schertz
How is Extended Stay America Premier Suites - San Antonio - Schertz rated?
Extended Stay America Premier Suites - San Antonio - Schertz has a 4.4 star rating with 245 reviews.
When is Extended Stay America Premier Suites - San Antonio - Schertz open?
Extended Stay America Premier Suites - San Antonio - Schertz is open now. It will close tomorrow at 12:00 a.m.