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Extended Stay America Premier Suites - San Diego - San Marcos
- Hotels
- San Marcos, CA
About this business
Location details
1480 Grand Ave, San Marcos, CA, 92078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our trip was rescued after a bad VRBO experience. This potpourri was clean and stafg was helpful. Free breakfast was advertized on the little screens at the check- in desk but was not provided at this property. Overall great trip!
Business response:
Dear LaDella, Thank you for choosing Extended Stay America to rescue your trip after a challenging VRBO experience. We're pleased you found our property clean and our staff helpful. However, we apologize for the inconvenience regarding the breakfast not being available as advertised. We're glad that despite this, you had a great overall trip with us. Your feedback is valuable, and we hope to welcome you back for another enjoyable stay soon!Sincerely,Hotel Management
No sampo and the room
Business response:
Dear Cristian, Thank you for your feedback. We apologize for the inconvenience regarding the shampoo in your room. Ensuring all amenities are stocked is a priority, and we regret falling short in this instance. We are reviewing our inventory procedures to prevent such occurrences in the future. Your comments are valuable as we strive to enhance our guests' experience. We hope to welcome you back for an improved stay.Sincerely, Hotel Management
No ice machine
I loved how spacious the rooms are. My wife, dog and baby felt like there was enough room for us all to be comfortable. The microwave and stove were nice to have as well
I always stay here when I’m in town. Easy check-in, courteous staff, safe and secure location. Comfortable and clean rooms/bathrooms.
Business response:
Dear Erick, Thank you for your loyal patronage at Extended Stay America! We are delighted that our easy check-in, courteous staff, and comfortable, clean accommodations consistently meet your expectations. Your feedback motivates us to continue providing exceptional stays. We look forward to welcoming you back on your next trip to town!SincerelyHotel Management
No ice machine, had to ask for a coffee pot and cup Did not clean the room while we were there. Had to ask for fresh towels Would not stay there again
Business response:
Dear Ronald, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We are reviewing our procedures to ensure rooms are properly equipped and serviced for all guests. Your comments will help us improve our service standards. We appreciate your understanding and hope to welcome you soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - San Diego - San Marcos
How is Extended Stay America Premier Suites - San Diego - San Marcos rated?
Extended Stay America Premier Suites - San Diego - San Marcos has a 4.5 star rating with 674 reviews.
When is Extended Stay America Premier Suites - San Diego - San Marcos open?
Extended Stay America Premier Suites - San Diego - San Marcos is open now. It will close tomorrow at 12:00 a.m.