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Extended Stay America Premier Suites - San Diego - San Marcos
- Hotels
- San Marcos, CA
About this business
Location details
1480 Grand Ave, San Marcos, CA, 92078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Elevator on the fourth floor was not working so had to use the stairs.
Business response:
Dear Patrick, Thank you for bringing this to our attention. We apologize for the inconvenience caused by the elevator issue during your stay. Please rest assured that our maintenance team is addressing the problem promptly to ensure it doesn't recur. We appreciate your understanding and patience. We hope to welcome you back to Extended Stay America soon for an improved experience at our hotel.Sincerely,Hotel Management
nice
The elevator was broken and we had to take the stairs with our luggage, and there were towels from the last guest in the bathtub
Business response:
Dear limin, Thank you for bringing this to our attention. We apologize for the inconvenience you experienced during your stay. Ensuring all facilities are in working order and maintaining cleanliness are priorities for us. We are addressing the elevator issue and have reminded our housekeeping team to double-check rooms before guest arrivals. Your feedback is valuable in helping us improve our services. We hope to have the opportunity to welcome you back and provide you with a much-improved experience that reflects our commi... read more
The property, staff and convenient location were nice. I did not like the motion detector in the ceiling of the room. It was like having a camera on your every move.
One night buesiness trip Nice clean well organized room I will add Extended stay America hotels of my preferred places rio stay in the future
Business response:
Dear David, Thank you for your feedback. We are delighted to hear that you enjoyed your stay and found our rooms clean, well-organized, and to your satisfaction. Your positive comments are greatly appreciated, and we look forward to welcoming you back to Extended Stay America as one of our preferred guests in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - San Diego - San Marcos
How is Extended Stay America Premier Suites - San Diego - San Marcos rated?
Extended Stay America Premier Suites - San Diego - San Marcos has a 4.5 star rating with 674 reviews.
When is Extended Stay America Premier Suites - San Diego - San Marcos open?
Extended Stay America Premier Suites - San Diego - San Marcos is open now. It will close tomorrow at 12:00 a.m.