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Extended Stay America Premier Suites - Savannah - Pooler
- Hotels
- Pooler, GA
About this business
Location details
500 Outlets Pkwy. S., Pooler, GA, 31322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean but minimalist. Family stopover on drive back to Florida. Property is very new and was incredibly clean but very austere. This is a minimalist environment. Small room, hard floors, basic table, etc. Dorm room aesthetics. I would rank higher but the room was also quite expensive. I expect a bit more for a 170 dollar hotel off a highway.
Business response:
John, it was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Clean rooms, efficient staff, and good location
Smelled kinda bad, the breakfast was very sad, only oatmeal a muffin and hard boiled egg. It’s nice that there’s a full kitchen, but the bathroom wasn’t super clean and there were LOTS of hand prints on the headboard…
Business response:
Kaleigh, thank you for being our guest. We are sorry for the disappointment you had with the breakfast and regret the issue you had with the cleanliness of the bathroom. Your feedback has been shared with the team so appropriate measures can be taken to keep such mistakes from happening again. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
A Pleasant Surprise We were pleasantly surprised to find our bed extremely comfortable and our room very clean. Breakfast was sparse, but that's probably to be expected when rooms are equipped with kitchens and many people are staying long-term and probably fixing their own meals. The staff was very friendly, and we had everything we needed. We were also very pleased with all of the dining and shopping options nearby. We didn't have to go far for anything!
Love this Hotel Great hotel and location
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Nice and clean place.
Clean ,quiet , great service
Business response:
Yarelis, thank you for choosing Extended Stay America and sharing your experience. We are glad you were pleased with our immaculate and quiet accommodations and with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. Thank you again for the great review. Please come and see us again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Savannah - Pooler
How is Extended Stay America Premier Suites - Savannah - Pooler rated?
Extended Stay America Premier Suites - Savannah - Pooler has a 4.4 star rating with 1,170 reviews.
When is Extended Stay America Premier Suites - Savannah - Pooler open?
Extended Stay America Premier Suites - Savannah - Pooler is open now. It will close tomorrow at 12:00 a.m.