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Extended Stay America Premier Suites - Savannah - Pooler
- Hotels
- Pooler, GA
About this business
Location details
500 Outlets Pkwy. S., Pooler, GA, 31322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean. Room and furniture are quite new, staff is nice. Environment is good. Only the AC is a little bit loud noice.
Business response:
Yihong, thank you for your review of Extended Stay America. It is satisfying to know you were impressed with our outstanding hospitality, spotless and well-furnished accommodations, and pleasant ambiance. However, we are sorry for your concerns with the temperature controlling unit in your room. Your review has been shared with the maintenance team to rectify it. It was our pleasure serving you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Friendly helpful staff
Business response:
Lari, thank you for choosing Extended Stay America. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to our area. Sincerely, Hotel Management
I thought the property was well kept and very clean. Craig the front desk clerk was very personable and very helpful.
Loved it again.
Mediocre check/in- I was given my room key and sent in my way- no information on breakfast, etc. or scan where he elevators were. I did like the fact that there was no carpet in the room and the room was very clean
Business response:
Jennifer, thank you for the candid review. We are glad you were pleased with our well-kept accommodations and that you had a pleasant stay overall. However, we regret not meeting some of your expectations and apologize for the experience you had during check-in. We will address this with the appropriate individuals and take the necessary steps to ensure we are well-poised to serve you better. Sincerely, Hotel Management
Clerk was very helpful
Business response:
Charles, thank you for including Extended Stay America in your travel plans. We were delighted to read that our staff was attentive to your needs and made you feel at home. It is important that all of our guests enjoy a comfortable and carefree stay. Thank you for your business, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Savannah - Pooler
How is Extended Stay America Premier Suites - Savannah - Pooler rated?
Extended Stay America Premier Suites - Savannah - Pooler has a 4.4 star rating with 1,241 reviews.
When is Extended Stay America Premier Suites - Savannah - Pooler open?
Extended Stay America Premier Suites - Savannah - Pooler is open now. It will close tomorrow at 12:00 a.m.