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Extended Stay America Premier Suites - Savannah - Pooler
- Hotels
- Pooler, GA
About this business
Location details
500 Outlets Pkwy. S., Pooler, GA, 31322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel is pretty new but not clean. Price way too steep for what they have to offer. Breakfast non existent. We chose it because of the distance to the Outlets and good reviews. Next time we will drive.
Business response:
Dear Malgorzata, Thank you for choosing us. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we regret this was not your experience. Our hotel is committed to ensuring cleanliness to all guests, and we will ensure this is addressed appropriately by our housekeeping team. Also, we regret your disappointment with our breakfast choices and that they did not meet your expectations. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. Consi... read more
Short over night stay Short stay for airport acces. Everything was fine. They did put us in a handicap room but one was not requested. No issues They were able to bring us a hairdryer upon request at 2:30am Great service
Very nice
Business response:
Dear Elaine, It is nice to read that your stay with us was enjoyable. Thank you for choosing Extended Stay America, and we hope you are already planning another visit our way.Sincerely,Hotel Management
Upon arrival staff was very helpful, even helped moving baggage to room. However, the cable TV system was not working properly, and upon report the person was clearly disinterested, said they had reported it but had no idea when it would be restored. She just didn't care. Proper operation was not restored at any time during our 3 day stay.
Business response:
Dear Jim, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management
We stayed here for one brief night on a road trip home from Florida and it was perfectly fine for our needs - 2 adults, 2 kids, and 2 dogs. We liked that the room was large and had a full sized fridge with freezer, so we could re-freeze our cooler packs and keep our food/drinks cold. The front desk service was pleasant and the hotel wasn't crowded at all. The room was clean and the bathroom and kitchen area all had new/shiny fixtures.
Frequently asked questions about Extended Stay America Premier Suites - Savannah - Pooler
How is Extended Stay America Premier Suites - Savannah - Pooler rated?
Extended Stay America Premier Suites - Savannah - Pooler has a 4.1 star rating with 1,562 reviews.
When is Extended Stay America Premier Suites - Savannah - Pooler open?
Extended Stay America Premier Suites - Savannah - Pooler is open now. It will close tomorrow at 12:00 a.m.