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Extended Stay America Premier Suites - Savannah - Pooler
- Hotels
- Pooler, GA
About this business
Location details
500 Outlets Pkwy. S., Pooler, GA, 31322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was great. I rated the staff a little lower as they were very cold and unengaging. Had to wait 15 minutes at the front desk for the person to come and check us in. No apology or thanking us for waiting, very quiet (almost couldn't hear what they were saying spoke so softly) and very distant. Otherwise, the room was great, clean, quiet, comfortable. We had our dog and it was a great room hotel for her. Would stay there again.
I enjoyed myself the two nights that I stayed there, it was very quiet and in walking distance to Tanger Outlets. I wish I could’ve stayed there longer if I could’ve. The only con that I have about the hotel is that they do not serve hot breakfast, such as eggs, sausage, waffles, etc but only finger foods. They also do not have a pool which is another downside. Other than that, I would rate my stay a 5/5!
Business response:
Dear Shaneece, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your comfortable suite, fully equipped kitchen, and friendly hospitality, except for the breakfast and the swimming pool. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. We hope to see you again soon!Sincerely,Hotel Management
Okay stay for one night while driving to FL. Breakfast selection was minimal and the gym equipment did not work (as a traveling bride to my wedding, I was hoping to get a work out in!) overall rooms were basic but clean and comfortable.
Business response:
Dear Chadd, Thank you for choosing our hotel. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We apologize for the inconvenience caused. Please know our front desk is staffed around the clock and is happy to assist you while you are here. It is through communication like yours that we continue to enhance our service. We extend our best wishes to you both as you embark on your journey as a married couple. Safe travels!Sincerely,Hotel Manag... read more
the room was adaquate, mostly clean, but the floor felt sticky so wore socks for the evening. Breakfast was below average - minimal. coffee was good.
Frequently asked questions about Extended Stay America Premier Suites - Savannah - Pooler
How is Extended Stay America Premier Suites - Savannah - Pooler rated?
Extended Stay America Premier Suites - Savannah - Pooler has a 4.1 star rating with 1,562 reviews.
When is Extended Stay America Premier Suites - Savannah - Pooler open?
Extended Stay America Premier Suites - Savannah - Pooler is open now. It will close tomorrow at 12:00 a.m.