This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Savannah - Pooler
- Hotels
- Pooler, GA
About this business
Location details
500 Outlets Pkwy. S., Pooler, GA, 31322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was fine but no coffee in room, no cups and breakfast was very minimal for the cost of the room. I was happy with the clean pet friendly room and getting in early but nothing else was good for the cost.
Business response:
Thank you for choosing to stay with us. We are glad you enjoyed your overall stay and were impressed with our pet-friendly rooms. However, we are sorry for not meeting some of your expectations. We appreciate your feedback and hope to welcome you back soon. Sincerely, Hotel Management
Great for a family overnight stay Overnight stay. Personable staff and nice room. Good value for our needs.
Business response:
Casey, thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you not only enjoyed our excellent service and convenient location, but you found us to be a great value. We are thrilled to share your feedback with the team, as they love to hear nice comments from our guests. It was a pleasure having you stay with us, and we hope you will choose us again! Sincerely, Hotel Management
Gray hotel super clean and friendly
Clean, comfortable, good service Very comfortable. We had trouble turning on the heat. The front desk responded and fixed the problem within 10 minutes. Very clean
Business response:
Your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon. Sincerely, Hotel Management
The room above my room was very noisy. I had to call front desk 1 time the first night. My last night I had call front desk and then went to front desk. All night long I heard stomping, moving the furniture, walking back and forth. That was the only bad experience
Business response:
Kimberly, thank you for taking the time to review our hotel. We sincerely apologize for the noise issues and that you were unable to get a good night's rest. Our number one priority is to make sure you receive outstanding service, and we should have acted swiftly once you made us aware of the concern. We are committed to providing exceptional service, and we hope you will give us another chance to prove that to you. Sincerely, Hotel Management
Excellent one night stay The room was comfortable. The desk staff were excellent! They were very pleasant and helpful. We had to call in the maintenance staff( our fault) and he was also great!
Very clean and quiet, great staff - enjoyed our stay!
Business response:
Rebecca, your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Savannah - Pooler
How is Extended Stay America Premier Suites - Savannah - Pooler rated?
Extended Stay America Premier Suites - Savannah - Pooler has a 4.4 star rating with 1,170 reviews.
When is Extended Stay America Premier Suites - Savannah - Pooler open?
Extended Stay America Premier Suites - Savannah - Pooler is open now. It will close tomorrow at 12:00 a.m.