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Extended Stay America Premier Suites - Seattle - Bellevue - Downtown
- Hotels
- Bellevue, WA
About this business
Location details
11400 Main St., Bellevue, WA, 98004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly staff, great location, great price. Pretty bare bones hotel in terms of amenities.
The only shortcoming was the bed being too firm for my back.
Business response:
Dear Guest, Thank you for staying at Extended Stay America and for your candid feedback. While we are glad to know you had an enjoyable stay overall, we are sorry for the discomfort caused. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found your mattress to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. Sincerely, ... read more
Room was decent. A few things I noticed could have been cleaned better (like the floors). There were sugar ants crawling on the kitchenette and sink. There was no hand soap either and you only get shampoo and a body bar for toiletries.
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We are glad to hear that you found the room decent during your stay. However, we sincerely apologize for the cleanliness concerns you mentioned, including the floors and the presence of ants in the kitchenette area. We also regret the inconvenience caused by the missing hand soap and limited toiletries. Your comments have been shared with our housekeeping and maintenance teams. We truly appreciate your feedback as it helps us improve our services and g... read more
Great parking easy check in.
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the convenience of our parking and that your check-in process was smooth and easy. Our team at Extended Stay America works hard to provide a comfortable and hassle-free experience for all of our guests, and it is always encouraging to receive such positive comments. Your kind words motivate our staff to continue delivering great service and a welcoming atmosphere. We truly appreciate you choosing to stay with u... read more
Room was great. Bed was exceptional and staff could not have been better!!
Everything was wonderful and the staff were very accommodating.
Business response:
Dear Guest, It is encouraging to receive such kind feedback, and we appreciate you choosing Extended Stay America. We are delighted that your stay was so enjoyable and that our team’s attentive service helped make your visit feel seamless. Providing a hospitable and flexible environment is our primary goal, and knowing our colleagues met those standards is truly rewarding. We would be honored to welcome you back for another fantastic experience whenever your travels bring you this way again. Sincerely, Hotel Management
The check in was quick, staff was very friendly, complete blackout blinds to help sleep during daylight, very clean property inside and out, quite so I could sleep good.
Beautiful hotel. Very clean. Beds were hard which isn’t my preference but the pillows were lovely. All the staff I interacted with were friendly and helpful. Welcoming and safe hotel.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are delighted to know you enjoyed your stay at Extended Stay America and appreciated the comfort and care provided throughout the property. It’s especially rewarding to hear that our team made a positive impression and contributed to a relaxing, reassuring atmosphere. Guest comfort is very important to us, and we value individual preferences when it comes to rest and relaxation. Your feedback on the bed choice is truly appreciated and helps us continue re... read more
Air freshener was not working in hallway. There is smell of food abit unpleasing. People openly fight at 5 am and just very loud which I understand hotel can not do anything but maybe educate upon
Business response:
Dear Guest, Thank you for taking the time to share your observations. We truly appreciate your feedback and understand how important a fresh atmosphere and a peaceful setting are to a comfortable visit. Our team works diligently to maintain inviting common areas and encourage a respectful environment for all guests. Your comments are valuable to us, and we remain committed to providing a welcoming and pleasant stay for everyone who chooses to visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Seattle - Bellevue - Downtown
How is Extended Stay America Premier Suites - Seattle - Bellevue - Downtown rated?
Extended Stay America Premier Suites - Seattle - Bellevue - Downtown has a 3.7 star rating with 2,472 reviews.
When is Extended Stay America Premier Suites - Seattle - Bellevue - Downtown open?
Extended Stay America Premier Suites - Seattle - Bellevue - Downtown is open now. It will close tomorrow at 12:00 a.m.