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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No one at front deck when I tried to check out
Business response:
Dear Alvin, Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced during your departure. It is our goal to provide attentive service at all times, and we regret that we fell short in this instance. Your comments have been shared with our team to ensure better coverage and responsiveness moving forward. We appreciate your patience and understanding, and we hope for the opportunity to serve you more efficiently in the future. Sincerely, Hotel Management
Nice cheap stay
Bit disappointed The property showed some deferred maintenance and the clientele were coming and going all night long
great
Business response:
We are happy to hear that you enjoyed your stay with us and hope to see you again soon.
Property was a good location. The bed was kind of weird. A mattress on a cheap frame. It also smelled like someone had smoked in it before. Definitely not comfortable all around but more functional. Service was good.
Business response:
Dear charles, Thank you for taking the time to share your feedback. We’re glad to know that you found the location convenient and appreciated the service provided by our team. However, we’re sorry to hear certain aspects of your stay did not meet expectations. Your comments regarding room condition and comfort are valuable, and we will use them to guide our ongoing improvements. We remain committed to providing a more enjoyable experience and would be pleased to welcome you back for a stay that better reflects our standards.... read more
Need to have waste baskets for putting re-cycables
Although they say breakfast, not much. Coffee, tea, packs of oatmeal, granola bar and prepackaged hard boiled eggs. Kind of sad...
Business response:
Dear Elena, We are sorry our complimentary breakfast did not meet your expectations. When we receive this type of valuable feedback, it is always shared with the appropriate leaders so they are aware of our guests' preferences regarding breakfast choices, which helps them determine future options. Thank you for taking the time to give us this feedback. We hope to host you again whenever your travels bring you to the city. Sincerely, Hotel Management
Perfect for a quick overnight and you get what you pay for. No major complaints— floors were a bit sticky. Easy check in and out.
Business response:
Dear Olivia, Thank you for sharing your thoughts following your recent visit. We are pleased to know your stay met your short-term needs and that the arrival and departure processes were smooth. We do, however, regret any inconvenience caused by the room condition and sincerely apologize for the oversight. Your feedback is valuable, and we will use it to make meaningful improvements. We hope to have the opportunity to welcome you again and provide a more refined experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 770,888 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open tomorrow at 9:00 a.m.