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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My home away from home The people that work there are amazing. I always look forward to being greeted by Alan and the other staff members. The beds are so comfortable and it really is a great overall value for the money. It’s in a very safe neighborhood and it is the one hotel that I return to time after time
Business response:
Dear Lila, Thank you so much for your kind words! We are thrilled to be your home away from home and truly appreciate your loyalty. Alan and the rest of our team will be delighted to hear your feedback; it means a lot to all of us. We're glad you find the beds comfortable, the neighborhood safe, and the overall experience a great value. We can't wait to welcome you back to Extended Stay America again soon! Sincerely, Hotel Management
I know that you suppose to have house shoes but I forgot mine and the floors were dirty I have pictures to prove it.
Business response:
Dear Timothy, Thank you for taking the time to review your stay with us. We’re sorry to hear that certain aspects did not align with your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure this does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
Staff friendly. The room was as clean as it could be but a lot of little things were worn down such as the calking around the tub and kitchen counter. For the price it was good
Clean
Business response:
We are happy to hear that you enjoyed your stay with us and hope to see you again.
Convenient, affordablem friends staff
The kitchen
Great for the price, very friendly staff and clean
Adam the night clerk was very pleasant and informative.
Business response:
Dear Belinda, It is wonderful to hear that Adam made such a positive impression during your stay! We’re proud to have team members who genuinely care about making guests feel at ease. Thank you for sharing your experience with us. We’re thrilled you enjoyed your time here at Extended Stay America and look forward to welcoming you back on your next trip! Sincerely, Hotel Management
Sadly discovered a single live flea in my bed upon trying to turn in for the night. Ick!! Hotel staff gave me a new room, but still was a bummer. Hotel staff were all very nice! But hotel is run down, not clean upon close inspection in places, and in need of updating.
Business response:
Dear Tasia, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that you had this experience. We are committed to ensuring that this does not happen again, and we appreciate your patience during your time with us. On the positive side, it is nice to know you were pleased with the staff. Thank you once more, and we hope to see you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 770,888 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open tomorrow at 9:00 a.m.