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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The room was fine, the staff were courteous and helpful, but the room overlooked the freeway and was exceptionally noisy from the traffic. Luckily, I sleep with white noise and was able to use that to drown out the highway noise but even just watching TV was challenging. If you're sensitive to loud traffic noise, make sure you ask for a room off the freeway, as there is a whole bank of rooms that do overlook the freeway.
Business response:
Dear Paul, Thank you for choosing Extended Stay America. We are glad to hear our team provided courteous and attentive service and that the room met your expectations. We regret the disruption caused by the nearby traffic and understand how this may have impacted your comfort. Your comments are truly appreciated and will help us better assist future guests with similar sensitivities during the reservation process. We look forward to your next visit. Sincerely, Hotel Management
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Front desk was super nice and welcoming
Cleanliness is an issue around the room. Room was looking aged. But very lovely and helpful staff. Smelly corridor. Slow internet. Our room had a very noisy Fridge and Heater/Air Conditioner unit. Breakfast is minimal but ample to fill up.
Business response:
Dear Ranjana, Thank you for taking the time to share your experience. We’re glad to hear that our staff provided helpful and lovely service during your stay, as guest satisfaction is always our priority. However, we sincerely regret that certain aspects of your stay did not meet expectations. Your feedback is valuable, and we will review these concerns with our team to explore improvements in these areas. We appreciate your insights, and we’re pleased that our breakfast offerings provided some convenience during your stay. W... read more
The internet gave me trouble. Was disappointed with their breakfast! They only had muffins, coffee and tea.
Business response:
Dear Meghanien, We apologize for the inconvenience caused by the internet issues and understand your disappointment with the limited breakfast options. We offer a grab-and-go breakfast to accommodate guests on the move, but we recognize the importance of variety and are exploring ways to enhance it. Your comments about Wi-Fi have been shared with our service provider for review. We appreciate your input and hope to provide a better experience next time. Sincerely, Hotel Management
Very friendly staff nice manager very understanding. staries ways could be cleaner need to Hire more cleaning staff … other then that a good place to stay …
Business response:
Dear Annalee, Thank you for taking the time to review your stay at Extended Stay America. We're delighted to know the team made a positive impression and that management's understanding approach stood out during your visit. Your note about the stairways is appreciated, and we agree that common areas should reflect the same care as the rest of the property. We're evaluating our staffing to better support cleanliness in all areas. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back... read more
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 770,585 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open at 9:00 a.m.