This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Place was clean and comfortable!
Business response:
Dear Scott, Thank you for your feedback. We're delighted to hear that you found the property clean and comfortable during your stay at Extended Stay America. Providing a welcoming and well-maintained environment is one of our top priorities, and it’s great to know we delivered on that promise. Your positive comments are truly appreciated by our entire team. We look forward to having the pleasure of welcoming you back. Sincerely, Hotel Management
Amazing customer service; great value!
Business response:
Dear Rachel, We’re delighted to hear that you enjoyed the outstanding service during your stay at Extended Stay America! It means a lot that you felt your stay was a great value. Our team works hard to create a welcoming and comfortable experience for every guest, and feedback like yours lets us know we’re on the right track. We appreciate you sharing your thoughts and hope to see you again soon! Sincerely, Hotel Management
It was very clean and the staff were very nice and helpful.
Business response:
Dear Jordan, Thank you for the fantastic review of Extended Stay America. We're pleased to know that you had a positive experience and that both the cleanliness of the property and the service from our team stood out during your stay. Providing a welcoming and well-kept environment is always our goal, and it’s great to hear we delivered. It was our pleasure to host your stay, and we look forward to your next visit. Sincerely, Hotel Management
Everything is excellent!
Hotel staff apologized in advance that there was no dishware/silverware in the room. The shower curtain was barely long enough to keep the bathroom floor from getting wet. There were two bath towels and two washcloths but no hand towels. The TV control did not work, so the staff provided another. The TV worked for one stint and would not turn back on thereafter; I did not bother the staff to fix it. The bed was comfortable.
Business response:
Dear Joseph, We apologize for the inconvenience regarding the missing dishware, short shower curtain, limited towel availability, and issues with the TV. While we’re glad our team responded promptly with a replacement remote, we regret the TV continued to malfunction. Your comfort is important, so we’re pleased to hear the bed met your expectations. We will work with our housekeeping and maintenance teams to address the concerns you've raised and improve future guest experiences. Your insights help us grow. We appreciate you... read more
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 770,888 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open tomorrow at 9:00 a.m.