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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This property should have cost $75 a night. Not $225 There were NO amenities. NO tissues. NO soap. NO hairdryer. NO coffee machine . NO ice machine. And A fee if you didn’t take out your own trash. The exhaust fan was so loud you couldn’t turn the light on( both on same switch of course)
Business response:
Dear Margaret, Thank you for sharing your experience with us. We truly regret that your stay did not meet expectations. Our goal is to provide practical comfort and value, and we are disappointed to learn we fell short in your case. We understand the importance of great amenities and clean, comfortable suites for our guests to enjoy. Your concerns have been noted and will be carefully reviewed with the appropriate teams. Feedback like yours helps us make necessary improvements, and we hope to have another opportunity in the ... read more
I like it's location.It was near Globe Life Field and Six Flags.It was clean. The only problem was the toilet didn't flush most of the time. The breakfast consisted of coffee and oat meal. I wouldn't call it a breakfast.
Business response:
Dear Robert, Thank you for staying with us. We are committed to providing a comfortable and welcoming environment, and we regret that certain elements of your visit fell short of this goal. Your observations have been noted and will be shared with our team for evaluation. While we are pleased that you found aspects of the stay satisfactory, we recognize the importance of consistency in every detail. We appreciate you bringing this to our attention and hope to provide you with a more seamless and restful experience on your ne... read more
New to the area for work. They have been amazing. Latoya is super helpful, Jessica is accommodating. And they both were compassionate to an emergency situation. Can't think of the name but young tall guy with locs is helpful and friendly and knows a lot about the area...
Business response:
Dear Patrice, We are thrilled to hear our team made such a strong impression during your visit! It means a lot to know that Latoya, Jessica, and the rest of the staff were able to support you during a challenging time. At Extended Stay America, we’re committed to creating a caring and dependable environment, and your kind words truly motivate us. We look forward to welcoming you back whenever you’re in town. Sincerely, Hotel Management
The room was clean, the bed comfortable. Staff was nice.
Business response:
Dear Sarah, Thank you for sharing your experience with us at Extended Stay America! We're thrilled to hear that you found your room clean and comfortable and that our staff made a positive impression. Providing a welcoming stay for our guests is always our goal, and your kind words mean a lot to us. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future! Sincerely, Hotel Management
I’m handicapped and the doors are so heavy that it’s hard to get in and out nothing was very handicap accessible
Business response:
Dear Doretta, Thank you for sharing your feedback with us. We apologize for the difficulties you experienced with the doors and the lack of accessibility features during your stay. We understand the importance of providing an inclusive environment for all our guests. Your feedback is invaluable in helping us improve our services. We're committed to making your next stay with us more comfortable and enjoyable. Thank you again for your feedback. Sincerely, Hotel Management
Always a pleasure
Manager was very personable and helpful. Room and facility is very clean. I’d recommend Extended Stay America in Bentonville Arkansas to anyone.
Business response:
Dear Michael, Thank you for your kind review and for recommending Extended Stay America. We're delighted to hear that you found the room and facility very clean and that our manager made a positive impression with their helpful and personable service. It's always our goal to ensure every guest feels comfortable and well taken care of during their stay. Your support means a great deal to us, and we truly look forward to the opportunity to welcome you back! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 770,585 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open at 9:00 a.m.