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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
good service
Subpar stay Room smelled like mothballs and chainsmoke, there was hair in the bathtub and the shower didnt stop dripping. Friend had separate room and his also had a gross smell. Beds not comfortable but doable.
Business response:
Dear Ashley, We sincerely apologize for the issues you encountered during your stay, including the unpleasant odors, cleanliness concerns, and discomfort with the beds and shower. We understand how these factors can impact your experience and regret that your visit did not meet your expectations. Please know that we take your feedback seriously and are addressing these matters with our team to improve both housekeeping and maintenance standards. While we cannot change your recent stay, we hope you will consider returning in ... read more
The room was clean but the elevator was very dirty. The Staff were very nice and accommodating. There was remodeling going on so can understand some dirt but seemed really dirty
Business response:
Dear Kathleen, Thank you for taking the time to share your experience. We’re glad to hear that your room was clean and that our staff made you feel welcome. However, we appreciate your understanding regarding the remodeling, though we regret that the elevator’s condition made a negative impression. Your comments have been shared with our maintenance team to ensure that cleanliness remains a priority even during renovations. We hope to welcome you back to a more polished experience soon! Sincerely, Hotel Management
Staff very friendly and accommodating. Room was very comfortable. Grounds could be a bit cleaner. Room was clean but could be improved. Overall i enjoyed my stay
Nice price. $6 uber to Lakewood church. Mexican restaurant a short walk away.
Business response:
Dear Charles, It’s wonderful to hear you found great value in your stay and enjoyed the convenience of our location! We’re glad the nearby dining options and attractions, including Lakewood Church, added to your experience. Thank you for your feedback. We look forward to welcoming you back to Extended Stay America on your next visit. Sincerely, Hotel Management
clean
Nice rooms! Convenient to the airport. Unfortunately smoking is allowed on property, literally at the entrance.
Business response:
Dear Holly, Thank you for taking the time to share your feedback. We are delighted to hear that you found our rooms nice and our location convenient to the airport. However, we sincerely apologize for the inconvenience caused by the presence of smoking near the entrance. We understand how this can affect the comfort of our guests, and your comments will be shared with our management team as we review and reinforce our property’s smoking policies. We truly value your input and hope to provide an even more comfortable experien... read more
The staff is absolutely wonderful.
Business response:
Thank you for your kind review
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 3.3 star rating with 1,223,457 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open tomorrow at 9:00 a.m.