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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Staff!
Business response:
Dear Jeff, Thank you for reviewing your stay at Extended Stay America! We are thrilled to hear you had a great experience with our associates; they truly work hard to make every guest feel welcome. It is a pleasure knowing our warm hospitality was the highlight of your visit. We enjoyed hosting you and look forward to seeing you again soon! Sincerely, Hotel Management
Enjoyed my stay it was cool
All was well, everything was clean, things were a bit noisy, but passable.
Business response:
Dear Angela, Thank you for your feedback and for choosing to stay with us. We're glad to hear that everything was clean and met your expectations. We apologize for the noise you experienced and appreciate your understanding. Your comfort is important to us, and we are continuously working to ensure a more peaceful environment for all our guests. We value your insights as they help us improve. We look forward to hosting you again at Extended Stay America soon. Sincerely, Hotel Management
Very clean. Very professional staff. The room was beautiful. Everything was spotless!!
The breakfast they said there are oranges ,eggs etc in their ads and ir is not true. The cleaning lady just enter to take a look wirhout knoxking the door.
Excellent and friendly customer service.
The building feels outdated and a bit worn out, and the common areas could definitely use a thorough cleaning. The bigger issue seems to be the lack of attention to service. When I arrived around 7:00pm, the staff member on duty was visibly annoyed and gave the group ahead of me a hard time during check-in. The next morning, a different front desk employee seemed just as irritated. With a line of three people waiting, she was more focused on chatting about coffee than assisting the guests. When she finally helped the next pe... read more
Business response:
Dear Christopher, Thank you for sharing your experience. We are sorry to learn that your stay did not meet expectations. A welcoming atmosphere and prompt assistance are essential to a positive guest experience, and your observations have been shared with the appropriate teams for internal review. Feedback like yours plays a vital role in helping us identify areas needing attention. We appreciate your comments and hope to offer a more polished and attentive experience in the future. Sincerely, Hotel Management
The property was fine. Not overly beautiful and not horrible, just fine. It served his purpose for what I needed.
Business response:
Dear Nancy, Thank you for taking the time to share your feedback. We are glad to hear that our property met your needs and provided a satisfactory stay. While it may not have been remarkable, we are grateful for your patience. We appreciate your feedback and hope to have the chance to offer you a more memorable experience on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 770,123 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open tomorrow at 9:00 a.m.