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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Quiet and clean.
Business response:
Dear David, Thank you for sharing your experience with us! We are delighted to hear that you found our environment peaceful and our accommodations flawless. Providing a tranquil and well-maintained space for our guests is one of our top priorities, and it is always rewarding to know when we meet that goal. Your satisfaction is important to us, and we genuinely appreciate you choosing Extended Stay America. It was lovely hosting you. We hope to welcome you back for another relaxing visit soon! Sincerely, Hotel Management
great
Business response:
Dear Raymond, Thank you for staying with us at Extended Stay America. We are delighted to hear that you had a pleasant experience. Our team is dedicated to ensuring our guests feel comfortable and well cared for, and it’s wonderful to know that we met your expectations. Your feedback is invaluable to us, and we appreciate your kind words. We look forward to welcoming you again in the future. Safe travels! Sincerely, Hotel Management
Staff were nice and a accommodating. The room was clean but the furniture was older. Parking was an issue-they had the smallest parking lot I’ve ever seen at an Extended Stay. I parked in a handicap spot jgst so i could be closer to the room.
Business response:
Dear Jason, Thank you for your feedback and for recognizing our friendly, accommodating staff and clean rooms. We understand your concerns about the older furniture and the limited parking space. Please know we are actively exploring solutions to improve both the comfort of our accommodations and the convenience of parking for our guests. Your comments help us identify where we can do better, and we truly appreciate you sharing them. We value your stay and look forward to welcoming you back to Extended Stay America! Sincerel... read more
I didn’t like the switching out of major appliances that didn’t work as well as the fact there was only one front desk employee at all times. Sometimes that was the only person in the place. Sofa beds were also not that great. Room was spacious though and had a microwave and full kitchen.
Business response:
Dear Patrick, Thank you for taking the time to share your experience at Extended Stay America. We are glad to hear that you appreciated the spacious room and the convenience of the microwave and full kitchen. However, we sincerely regret that certain aspects of your stay did not meet expectations. Guest satisfaction is very important to us, and your feedback helps us identify areas for improvement. We are continuously working to enhance our services and ensure a more comfortable experience for all our guests. We appreciate y... read more
Michael was helpful to us when we had issues with the key for both the main door and the room door. He explained the doors were having issues and we had to jiggle the card a few times to make it work. While this is not ideal, we were able to get in and out after doing what he said.
Business response:
Dear Sonya, Thank you for sharing your experience. We’re glad Michael was able to assist you with the door locks. While we understand it wasn’t the most convenient situation, we appreciate your patience and are pleased his support helped make it manageable. Your feedback is valued and will help us as we continue to enhance the guest experience. Thank you for choosing Extended Stay America; we look forward to hosting you again on your next visit to the city. Sincerely Hotel Management
Awesome stuff, very thorough
Business response:
Dear Ebony, Thank you for your awesome and thorough review! We’re truly grateful for your kind words and thrilled that your experience at Extended Stay America met your expectations. Our team works hard to provide a clean, comfortable, and welcoming stay for every guest, and your feedback means a lot to us. It’s always encouraging to know we’re delivering on our promise of quality and care. We look forward to your next visit until then, take care! Sincerely, Hotel Management
Relaxing and peaceful
Business response:
Dear Malik, Thank you for choosing Extended Stay America and sharing your experience. We're pleased to know your stay was relaxing and peaceful. Providing a calm and comfortable environment is something we take pride in, and it's great to hear that reflected in your visit. We appreciate the opportunity to host you and hope to welcome you back again soon. Sincerely, Hotel Management
Liked - Hotel was fairly clean. Disliked - In room kitchenette had basic micro & refrigerator, nothing else, not even a mini coffee maker. You had to request additional items for a rental fee. First time staying in a hotel with kitchenette that had NO coffee maker.
Business response:
Dear Gretchen, Thank you for taking the time to share your feedback. We are glad to hear there were aspects of your stay you found satisfactory, and we genuinely appreciate your comments. We regret that the in-room amenities did not meet your expectations and apologize for any inconvenience this caused. Your observations are important to us as we work to enhance the guest experience. We hope you’ll consider returning for a more comfortable and accommodating visit. Sincerely, Hotel Management
Beds were really comfy. Needed a fresher smell to it . Breakfast was basic, grab and go.
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 770,234 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is open now. It will close at 6:00 p.m.