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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Staff were nice and attentive. They gave me the preferred floor and moved me to the floor where there would be less noise. The room had everything I needed for the one night I stayed. A few things were average was that the toilet had not been plunged from the person who was there last. There also were a few pieces of trash on the ground under the bed. Overall I was pleased with my stay.
The best quality of this motel is it's location, centrally located in Redlands. Convenient and quick to surrounding areas. My room cards stopped working at 10am, with a 11am checkout. Breakfast bag does not exist. Not even coffee offered. Hot water with 4 types of package oatmeal, hot chocolate packs, 2 muffins and one snack bar are the available choices. No protein of any kind, no juices or milks. No fresh fruit. All guests must present ID. The staff were professional and courteous. No curtains on window, just blinds. Full ... read more
Business response:
Dear David, We're glad the location suited your needs and that the staff treated you with professionalism throughout your stay. However, we regret that several aspects of your experience fell short, especially regarding the limited breakfast options, early deactivation of your key card, and the lack of housekeeping communication at check-in. Details like these can certainly impact comfort, and we appreciate you pointing them out. Your input helps us better understand where adjustments are needed, and we'll use it to make imp... read more
Great location and price.
Business response:
Dear Tariq, Thank you for taking the time to review your stay at Extended Stay America. We’re glad you found the location convenient and the pricing reasonable. Being close to key spots while offering affordable accommodations is something we’re proud of, and we’re pleased that it worked well for you. We’d be happy to welcome you back anytime. Sincerely, Hotel Management
Easy to find off the freeway. Friendly staff and very clean facilities. Pet friendly
Business response:
Dear James, Thank you for taking the time to share your experience at Extended Stay America! We are delighted to hear that you found our location convenient, our staff friendly, and our facilities clean. It’s wonderful to know that our pet-friendly accommodations made your stay even better; we love welcoming guests and their furry friends! Your kind words mean a lot to us, and we appreciate your support. We look forward to welcoming you again in the future for another enjoyable stay! Sincerely, Hotel Management
There isn't anyone at the front desk when you arrive. I cleaned my floors since they were filthy. Nice renovated room none the less.
Business response:
Dear L'oreale, Thank you for taking the time to share your experience. We’re pleased to know you found the renovated room to your liking. However, we sincerely apologize for the inconvenience caused by the absence of front desk staff upon your arrival and the unacceptable floor cleanliness. This is certainly not the standard we strive to maintain. Your comments have been shared with our housekeeping and front desk teams for immediate review and corrective action. We are committed to ensuring a more seamless and welcoming exp... read more
I really love staying here at this hotel they're very nice the hotel is in great-great shape the staff is wonderful and I've had a great experience for the past week. I was able to get I had t
Not the cleanest
Business response:
Dear Victoria, We’re sorry to hear that cleanliness did not meet your expectations during your visit. Maintaining a clean and comfortable environment is one of our top priorities, and we regret falling short in this instance. Please know that we are addressing your concerns with our housekeeping team to ensure improvements are made. Your input is invaluable to us, and we hope to provide a better experience next time. Sincerely, Hotel Management
Brand new hotel! Friendly staff & very clean rooms, the bed was comfy and i absolutely love that there’s a starbucks right next to the hotel, literally walking distance
Business response:
Dear Yelyn, Thank you for the fantastic review of Extended Stay America. We're glad you enjoyed your stay in our fresh new space. It's great to hear the team made you feel welcome and that the room comfort met your expectations. The bonus of having Starbucks just steps away is definitely a guest favorite, and we're happy you took advantage of it. We look forward to your next visit and hope it's just as enjoyable. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 770,123 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open at 9:00 a.m.