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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The hotel was fine to sleep at for 1 night. I didn’t feel unsafe here. They don’t give you enough towels/washcloths. The room was decent and I didn’t see any bugs which was the main thing I looked for. The hotel had a smell to it but it wasn’t terrible. I’d probably stay here again.
Business response:
Dear Brandi, Thank you for sharing your experience. We’re glad to hear that you felt safe and found the room decent and bug-free. We appreciate your comments about the towel supply and the odor in the room. Your feedback helps us improve, and we’ll be reviewing these areas with our housekeeping team to ensure a more comfortable experience for future guests. We’re grateful you’d consider staying with us again and look forward to welcoming you back. Sincerely, Hotel Management
Fair Parking felt safe. Staff was a bit harsh in order to get fresh towels we had to bring the dirty ones down ourselves. Breakfast was a bit deceiving. Many moments there was no one at the front desk there was always a sign be back in a few minutes and if you dialed zero to let them know you were waiting you still had to wait. The front desk should always have someone who can give you recommendations for food directions etc.The cleanliness and space of the room was excellent. Not bad for the amount of days we stayed. I woul... read more
Business response:
Dear NORMA, Thank you for sharing your thoughts. We’re glad you felt secure with parking and appreciated the comfort and space of your room during your stay. We understand the value of accessible assistance at the front desk and will share your input with our team to enhance service and guest support. Your feedback about breakfast and amenities is noted as part of our ongoing improvements. We’re pleased you would consider returning, and we look forward to the opportunity to provide an even better experience in the future. Yo... read more
Lo q no me gusto fue q la piscina esta cerrada por la ciudad ,y no lo decia a la hora de hacer la reserva ....
Business response:
Dear Suanmi, We sincerely apologize for the inconvenience caused, and we understand how this impacted your stay. We are working to improve our communication so that guests are informed of such changes in advance. Your feedback is valuable and will help us enhance guest experience. We appreciate your understanding and hope to have the opportunity to better serve you in the future. Sincerely, Hotel Management
Lo unico malo en esta instalacion es la Limpieza. Todo estaba sucio. En serio eso lo tienen q mejorar.
Business response:
Dear Yeneisy, Thank you for sharing your feedback with us. We truly appreciate your kind words about your stay, but we sincerely apologize for the cleanliness concerns you experienced. Maintaining a comfortable and spotless environment is very important to us, and we regret falling short during your visit. Your comments have been shared with our team to ensure improvements are made. We value your input and hope you will give us another opportunity to provide a much better experience in the future, where every detail meets yo... read more
The room was very clean.
Business response:
Dear Jonah, Thank you for taking the time to share your feedback. We are delighted to hear that you found your room very clean. At Extended Stay America, maintaining high standards of cleanliness and comfort is a top priority for us, and it is rewarding to know that our efforts contributed to a positive experience during your stay. Your kind words motivate our housekeeping team to continue providing excellent service to all our guests. We truly appreciate your feedback and are grateful for your recognition. We look forward t... read more
Lovely property.
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 3.3 star rating with 1,225,395 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open on Monday at 9:00 a.m.