This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Security needed to keep street people out especially at breakfast time. A show of room key may help to access breakfast area and to keep nonguests out.
Business response:
Dear Artnel, Thank you for staying with us and sharing your feedback. We apologize for the inconvenience you experienced during breakfast and appreciate your insight regarding access to the area. We are always looking for ways to enhance the comfort and safety of our guests, and your suggestions will be shared with our team. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Sincerely, Hotel Management
The suite was acceptable. Smelled like cigarette smoke even though it was non- smoking. The suite door locked but very loose the second lock did not turn the bed was good, bathroom clean l, and the recliner was a plus. Parking area and clientele was questionable. Appreciative of the staff but will not stay again.
Business response:
Dear Kim, We sincerely apologize for the cigarette odor, issues with the suite door lock, and concerns regarding parking and the surrounding area. Guest comfort, safety, and satisfaction are very important to us, and your comments have been shared with our management team to address these concerns. We hope you might consider giving us another opportunity. Sincerely, Hotel Management
Nice for the buck
Not very extended since no dishes in the kitchen
Business response:
Dear Julie, We appreciate your review and thank you for your feedback. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and we sincerely regret that this was not your experience. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver it to your suite. We have shared your comments with our team for improvement. We hope to welcome you back to our ... read more
Good location, clean room
Business response:
Dear Tyler, We’re happy to hear you enjoyed the convenient location and appreciated the cleanliness of your room. At Extended Stay America, we strive to create a comfortable and pleasant experience for every guest. Your kind feedback is greatly appreciated, and it encourages us to keep delivering quality stays. We look forward to welcoming you back whenever your travels bring you to the area for another enjoyable visit. Sincerely, HotelManagement
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 3.3 star rating with 1,225,411 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open tomorrow at 9:00 a.m.