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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was just an average experience. Nothing great or exciting, more of disappointment with hotel amenities and physical conditions. Not good!!!
Business response:
Dear James, We are truly sorry to learn that your experience was not up to expectations and that you were disappointed with the amenities and physical condition of the hotel. Providing a comfortable and enjoyable stay is very important to us, and we regret falling short during your visit. Please be assured that your comments will be shared with our team to address the areas needing improvement. We appreciate your input and hope to have the opportunity to serve you better next time. Sincerely, Hotel Management
Excellent customer service and rooms are clean and fully furnished I really enjoyed my stay
I absolutely loved staying here!! The studio style rooms are beyond perfect. Full size fridge, microwave, small stove top. And you can get dishes n pots n pans. I will definitely be staying here again!!
Business response:
Dear Brittany, Thank you for your glowing review of Extended Stay America! We’re thrilled that you loved your stay and found our studio-style rooms to be a perfect fit. It’s great to know that the comforts of the room and in-suite kitchen made your experience even more comfortable. We’re honored to be your choice, and we can’t wait to welcome you back for another fantastic stay! Sincerely, Hotel Management
Property was clean, front desk were very polite and helpful, very good experience with Jackie Lilliana
Quite
Business response:
Dear Antonio, Thank you for sharing your feedback about your stay at Extended Stay America. We’re glad to hear you found your stay calm and peaceful, and that you were able to relax comfortably. Your comments are greatly appreciated, and we look forward to welcoming you back for another enjoyable visit soon. Sincerely, Hotel Management
For those of us who lost our House in the fire, this has been a great temporary home. I’ve been in 5 Hotels since the fires, Extended stay Arcadia is Affordable, Convenient, Clean, very comfortable rooms, easy parking, great coffee in the morning, and lots of Restaurants close by. But the best thing is the staff, they’re always ready to help you and provide you with what ever You need. Thank you guys.
Business response:
Dear Rolando, It means a lot that you felt supported during such a challenging time. We’re honored that Extended Stay America Arcadia could offer comfort and stability when it mattered most. Knowing our team made a difference truly warms our hearts. Thank you for sharing your experience with us. We’re grateful to have been part of your journey and wish you continued strength and brighter days ahead. Sincerely, Hotel Management
Staff not understanding about changes
Business response:
Dear Richard, Thank you for sharing your feedback. We regret any confusion or frustration you experienced with your requests during your stay. Our team strives to provide clear and helpful assistance, and your comments will be shared to improve communication and ensure a smoother experience for future guests. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 3.3 star rating with 1,225,322 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open tomorrow at 9:00 a.m.