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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Yes to everything
Business response:
Dear Byron, Thank you for staying with us! We are thrilled to hear your experience was so positive. Knowing that everything came together smoothly is exactly the kind of feedback our team values. At Extended Stay America, we take pride in making comfort effortless. We look forward to welcoming you back for another enjoyable visit. Sincerely, Hotel Management
Staff was amazing and really accommodating. However supplies such as plates and utensils and hair dryers were not available at hand had to wait a day or so.
Staff was great
Business response:
Dear Tyrone, Thank you for your kind words and for sharing your experience at Extended Stay America. We are truly delighted to know that our staff made a positive impression during your stay. Our team takes great pride in delivering warm and attentive service, and your appreciation will certainly motivate them to continue exceeding guest expectations. We believe that exceptional hospitality creates memorable experiences, and it is wonderful to hear that our efforts were recognized. Your feedback encourages us to keep strivin... read more
The 2 ladies I mainly dealt with at the desk were AMAZING! The room, however, was terribly humid at night, and I encoutered a couple bugs in the bathroom. When I accidentally took garbage to the wrong receptacle, the GM, who saw me head the wrong way, instead of just stopping me, followed me, and then proceeded to tell me where to go, after I'd already put the trash in that can. Not okay. Its never okay to follow a woman like that. I was not happy. When he came to my room about the air, I told him I was fine, and I wasn't co... read more
Business response:
Dear Melissa, Thank you for sharing your feedback. We are glad to hear that the team members you interacted with at the desk provided excellent service. We sincerely apologize for the discomfort you experienced in your room, as well as for any unease caused by staff interactions. Guest privacy and comfort are extremely important, and we take your concerns seriously to ensure a safe and respectful environment for all guests. Sincerely, Hotel Management
The bed was comfortable, which was the overall most important issue, didn’t really get that hotel quality feel from this stay. Wouldn’t really recommend for short stays. Place might be better if one was going to be there for a few days.
Bien
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 3.3 star rating with 1,225,369 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open tomorrow at 9:00 a.m.