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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I stayed for 4 nights. They didn't have extra bedding when we needed it. The room was not that clean but you get what you pay for. Also, the phone and remote didn't work, along with all the outlets (they either didn't work or sparked at you) & the a rod in the shower was previously broke and so was the towel rack in the bathroom. I didn't take pics of the room except for pics with my family in them. All in all I enjoyed my stay and would stay again if needed.
Business response:
Dear Jessica, Thank you for taking the time to share your experience. While we’re glad your stay had enjoyable moments and that you’d consider returning if needed, we do regret that several aspects of the room were not in proper condition. Missing bedding, cleanliness concerns, and malfunctioning items, such as outlets and fixtures, should not be part of any guest’s experience. We appreciate you working around these inconveniences and are thankful for the opportunity to have hosted you for those four nights. Please be assure... read more
Nice place to be when you need a hotel. Super friendly and helpful staff (especially Amy at the front desk).
Business response:
Dear Dr. Melveena, Thank you for your wonderful feedback. We’re delighted to hear you enjoyed your stay and found our hotel to be a nice place when you needed accommodations. It's especially rewarding to know that Amy at the front desk made a positive impression with her friendly and helpful service—we’ll be sure to share your kind words with her. Providing a warm and welcoming experience is our top priority. We truly appreciate your support and can’t wait to welcome you back to Extended Stay America. Sincerely, Hotel Manage... read more
Was great besides the mattress wasnt very comfortable and the inside of shower curtain was dirty. But for the price, cant complain much
Business response:
Dear Justin, Thank you for sharing your feedback! We’re glad to hear that you had a great stay overall at Extended Stay America. However, we regret that the mattress comfort and shower curtain cleanliness didn’t meet your expectations. Guest satisfaction is our top priority, and we appreciate you bringing these concerns to our attention. We will address these issues promptly to ensure a more comfortable and spotless experience for future guests. Your feedback helps us improve, and we truly value it. We hope to welcome you ba... read more
Very quiet area. Nice staff. Close to good food.
Nice place!
This hotel is average. It’s not terrible but it’s not that great either. It just seems dated. The carpet in the hallways looks dirty. The water pressure at the bathroom sink was very low but the shower and kitchen sink were fine.
Business response:
Dear Pamela, Thank you for sharing your feedback. We appreciate your perspective and understand that aspects of your stay didn’t fully meet expectations. While we strive to provide a comfortable experience, we recognize that some areas may need attention. Your comments are valuable to us, and we will review these concerns with our team to identify areas for improvement. We’re glad to hear that the shower and kitchen sink worked well, and we hope to provide an overall better experience in the future. We appreciate you choosin... read more
Está bien ubicado, cómodo, lo único que vimos como que no habían lavado bien la bañera porque no nos habíamos bañado aún y habían pelos
Business response:
Dear Mercedes, Thank you for taking the time to share your experience. We’re glad the location and overall comfort met your expectations, but we regret that the bathroom was not properly prepared before your arrival. Attention to detail, especially in cleanliness, is essential, and your feedback will be shared with our housekeeping team to ensure better inspection moving forward. We appreciate you bringing this to our attention and hope to provide a more polished experience on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 770,928 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open tomorrow at 9:00 a.m.