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550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Mj
Business response:
Dear Mauricio, We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing. Sincerely, Hotel Management
Rooms super clean and front desk very helpful with replacing the remote for tv.
Good experience
Business response:
Dear David, We are thrilled you had an excellent experience at Extended Stay America, and we appreciate your fantastic rating. It was our pleasure accommodating you, and we look forward to your return! Sincerely, Hotel Management
The floor is old and dirty but the rest is all good comfortable
Business response:
Dear Anita, We’re delighted to hear that you had a relaxing and comfortable stay overall! Thank you for your kind words and for sharing your valuable feedback. We appreciate you bringing the condition of the flooring to our attention. At Extended Stay America, we continually strive to enhance the guest experience. We will share your comments with our team as we work on future updates. We look forward to welcoming you back and providing you with an even better stay on your next visit! Sincerely, Hotel Management
The room was sparse. No soap or toiletries. One draw in the room would not stay shut. Just an overall poor experience
Business response:
Dear Aribelle, Thank you for taking the time to share your insight. We're genuinely sorry to learn that your visit did not meet your expectations. The absence of essential amenities and maintenance concerns you mentioned are not reflective of the experience we strive to provide. Since our suites are designed for guests staying multiple nights and desiring home-like living, these guests often bring their own bath amenities, such as hairdryers and toiletries. However, these items are available and complimentary at the front de... read more
N.a
Business response:
Dear rigoberto, Thank you for being our guest at Extended Stay America. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon. Sincerely, Hotel Management
Parking was limited. Room needed maintenance.
Business response:
Dear Brooks, Thank you for your feedback. We are sorry to hear that our parking area lacks flexibility and that your room does not meet your expectations. We appreciate you bringing this to our attention. Your comments have been shared with our team to help us improve these areas. We are grateful for your patience and hope to offer a better experience in the future. Sincerely, Hotel Management
Clean and comfortable stay
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 770,234 reviews.
Extended Stay America Premier Suites - Yuma is open now. It will close at 6:00 p.m.