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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Thx for that
Business response:
Luis, Thank you for taking the time to share your positive experience with us. We’re so pleased to hear that our hotelmade a difference for you. Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day. Looking forward to seeing you again!
New building slapped together, bathroom light crooked. Cheap squeaky metal bed frames. Not enough or decent bathroom towels. No shampoo, 1 tiny bar of soap. No hair dryer. Thin walls.
Business response:
Dear Dawn, We sincerely apologize for the inconveniences you experienced during your stay. From the crooked bathroom light and squeaky bed frames to the lack of amenities like shampoo, a hair dryer, and sufficient towels. We also regret that the thin walls impacted your comfort. Your concerns have been shared with our maintenance and housekeeping teams for immediate review and correction. Your input is essential as we work to improve the guest experience, and we truly appreciate your honesty. Sincerely, Hotel Management
Love the room in how quite & nice the set up
Bed umcomfy. Ok for one nite..
Business response:
Dear John, We appreciate you taking the time to share your feedback. We are sorry to read that you were disappointed with the mattress in your room and for the discomfort this caused. We would have appreciated the opportunity to resolve this issue while you were here, which also includes relocating to another room, based on availability. Thank you for sharing your comments. We hope you will choose to stay with us again so that we can provide you with a better experience. Sincerely, Hotel Management
Great customer service.
Business response:
Dear Shemaiah, Thank you for taking the time to post such kind remarks about Extended Stay America. We're thrilled to know our team made a positive impression during your stay. Providing attentive, thoughtful service is something we take seriously, and it’s always rewarding to hear when our efforts are recognized. We truly appreciate you choosing to stay with us and hope to have the chance to welcome you back soon. Sincerely, Hotel Management
Foi perfeito! A equipe de recepcao foram super receptivos e muito educados.
Business response:
Dear Luciana, We are delighted to hear that your experience was exactly what you hoped for! It’s especially great to know our front desk team made you feel welcome—that kind of warm connection is exactly what we strive for at Extended Stay America. Thank you for your lovely feedback, and we can’t wait to have you back for another wonderful visit in the future! Sincerely, Hotel Management
Functional comfort
Business response:
Dear Jennifer, Thank you for your feedback and for choosing to stay with us. We’re glad to hear that you found your experience to offer functional comfort, which is exactly what we aim to provide, a clean, practical, and restful environment that meets your travel needs. Your comfort and satisfaction are very important to us, and we are always striving to improve. We truly appreciate your stay at Extended Stay America and look forward to welcoming you back. Sincerely, Hotel Management
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Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 770,585 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open at 9:00 a.m.