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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It listed breakfast it was a grab n go at 7 am there was 2 muffins left, and there was five of us so we had to go and get breakfast somewhere else
Business response:
Dear John, We apologize for the disappointing experience with the breakfast offering. Our team works diligently to maintain a seamless experience and ensure that everything is adequately stocked; however, your input is valuable as we continually strive to enhance our services. We appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to deliver a more satisfying stay. Sincerely, Hotel Management
It was pleasant
Pretty clean and updated. Elevators were not in service and I had to go up 3 flights. I was disappointed the floors were not clean in any area of the room or bathroom. Smelled great, beds were ok, small 3 pillows with Queen Bed. Overall, well worth the pric and overall mostly satisfied. Note: no toiletries…not even a car of soap to wash hands. Thank you kindly.
Business response:
Dear Kristina, Thank you for your thoughtful review. We are pleased to learn that the property met your expectations and was a good value overall. Your positive feedback regarding the room’s scent and overall comfort is greatly appreciated. We sincerely regret any inconvenience you experienced related to the elevator and the cleanliness issues you observed. Additionally, we recognize the importance of having essential toiletries readily available and appreciate your feedback on this matter. While we recognize that many guest... read more
It was nice, no complaints
The room smelled. The bed was smaller than requested.
Business response:
Dear Melany, Thank you for your feedback. We are sorry to hear that your room had an unpleasant odor and that the bed did not meet your request. This is not the experience we want for our guests, and we apologize for the inconvenience caused. Your comments have been shared with our team to ensure these issues are addressed. We appreciate you bringing this to our attention and hope to have another chance to provide a better experience in the future. Sincerely, Hotel Management
Amazing front desk staff. Short drive to restaurants and shopping. No complaints.
Business response:
Dear Tim, Thank you for highlighting how much you appreciated the front desk team. Our team will be thrilled to know they made your visit a positive one! We are also glad the location worked out well for you. At Extended Stay America, we are always happy to offer both convenience and warm service. Thank you for the kind words. We look forward to welcoming you back the next time you're in the area! Sincerely, Hotel Management
Refrigerator handle dirty and coffee or something spilled on ac unit. Beds were uncomfortable
Business response:
Dear Veronica, Thank you for sharing your feedback. We appreciate your comments and are glad you took the time to let us know about your stay. We're sorry to hear that certain aspects did not meet your expectations and apologize for the inconvenience this caused. Your insights are helpful as we continue working to enhance our guest experience. We hope you'll consider returning so we can provide a more comfortable and welcoming visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 770,334 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open tomorrow at 9:00 a.m.