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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unfortunately this hotel did not have our reservation. For some reason Hotels.com and Extended Stay had a system error which caused us to not have a reservation even though Hotels.com did confirm in April and 3 days prior to us staying in June. Extended Stay did work with us to get a room and didn't charge us more to set up a new reservation. The room was average at best and only had two double beds. Since it is an Extended Stay you have to ask for shampoo, soap, etc. This will not be my first choice in the future for a one ... read more
Business response:
Dear Mark, Thank you for sharing your experience. We're sorry for the reservation issue that occurred during your visit. Situations like this are frustrating, especially when plans have been confirmed in advance. We're glad our team was able to assist with securing a room at the original rate, though we regret that the accommodations and amenities did not fully meet your expectations. Your feedback is greatly appreciated and will be shared with our team as we continue to work on improving the overall guest experience. We hop... read more
Nicer clean hotel. Kinda expensive tho
Business response:
Dear Calvin, Thank you for your kind feedback and for recognizing the cleanliness and overall quality of our hotel. We’re glad you found the property nice and well-maintained. We understand your concern regarding the pricing and strive to provide a balance between value and comfort. Rates can vary based on location, season, and demand, but we continuously review our pricing to remain competitive while offering quality service. Your input is truly appreciated as it helps us identify areas where we can improve both our guest e... read more
The hotel interior was not well kept, floors were dirty and the room smelled similar to a wet dog. Quite outdated and in need of complete renovation
Business response:
Dear Eileen, Thank you for taking the time to share your experience. We are genuinely sorry to learn that the condition of our property and accommodations did not meet your expectations. Providing a clean, comfortable, and well-maintained environment is very important to us, and we appreciate you bringing these concerns to our attention. Your comments regarding the cleanliness and overall condition have been shared with our team, and we are working on enhancements to better serve our guests. We hope you will consider staying... read more
The property was overall okay. The units are outdated and definitely need to be cleaned. The bathroom toilet was filthy, but I bring my own cleaning supplies when I go places, so I cleaned it myself. The location is great and has numerous resturants and stores nearby. Close to the expressway too.
Business response:
Dear Shanice, Thank you for sharing your experience. We’re glad the location was convenient and that you found the area accessible. However, we regret that the condition and cleanliness of the unit did not meet expectations. Your feedback has been noted and will be shared with the team as we work to improve our services. We appreciate you choosing to stay with us and hope to offer a better experience in the future. Sincerely, Hotel Management
No comment
Business response:
Dear Kevin, Thank you for sharing your feedback regarding your recent stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing. Sincerely, Hotel Management
Staffs are friendly
Business response:
Dear Lourdes, Thank you for your feedback. We’re glad to know the team made a positive impression during your stay. Their dedication to providing friendly and attentive service is something we take great pride in. We look forward to welcoming you back soon. Sincerely, Hotel Management
Nice big room, but breakfast was a bit lacking.
Comfortable and clean. Staff very friendly.
Business response:
Dear Joyce, Thank you for taking the time to post such kind remarks about Extended Stay America. We're pleased to know you had a comfortable and pleasant experience during your visit. It means a great deal that our team's friendly attitude helped create a welcoming atmosphere for you. We take pride in maintaining a clean environment and offering a stay that feels relaxed and hassle-free. Your kind words are appreciated, and we hope your next visit is just as enjoyable. We look forward to having you back with us whenever your... read more
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 770,281 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is open now. It will close at 6:00 p.m.