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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
N.a
Business response:
Dear rigoberto, Thank you for being our guest at Extended Stay America. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon. Sincerely, Hotel Management
Parking was limited. Room needed maintenance.
Business response:
Dear Brooks, Thank you for your feedback. We are sorry to hear that our parking area lacks flexibility and that your room does not meet your expectations. We appreciate you bringing this to our attention. Your comments have been shared with our team to help us improve these areas. We are grateful for your patience and hope to offer a better experience in the future. Sincerely, Hotel Management
Clean and comfortable stay
They need to get an ice machine
It was a great experience. The staff was very polite and personable. And the room was very clean and in order. I’ll definitely be back there again
You get what ya pay for. Needs a good deep cleaning. Pull out bed mattress was filthy. Had to go to front desk to get the bedding for the pull out
Business response:
Dear Matthew, We sincerely apologize for the condition of the pull-out bed mattress and the inconvenience of having to visit the front desk for bedding. Cleanliness and preparedness are top priorities, and we regret that we fell short in these areas during your stay. Your comments have been shared with our housekeeping team to ensure all sleeping arrangements are properly cleaned and stocked before guest arrival. We appreciate your honesty and will use your feedback to improve our services. We look forward to welcoming you b... read more
Very great experience. Tony Turner and his co worker was amazing!!
Business response:
Dear Derek, Thank you for the generous review of Extended Stay America. We're so glad your stay was a positive one and that the service stood out. It's always rewarding to know our team made a lasting impression through their professionalism and care. We appreciate your kind words and look forward to welcoming you back again soon. Sincerely, Hotel Management
The floor was not mopped well and the TV did not work. This hotel does not provide shampoo or conditioner. Be prepared, bring entertainment and don't forget sandals if you would like to stay here.
Business response:
Dear Kasandra, Thank you for your feedback. We apologize for any inconvenience you encountered during your visit. As an extended-stay property, many of our guests arrive with their personal care items; however, essentials like shampoo and conditioner are available upon request at the front desk. Furthermore, we provide housekeeping services every week, as per our policy, to ensure minimal intrusion and maximum comfort. However, guests are welcome to request additional services for a small fee, ensuring that the rooms' cleanl... read more
Staff is great 👍
Business response:
Dear Patrick, We are delighted to know that you appreciated the warm hospitality. It truly means a great deal to our team. At Extended Stay America, creating a home-like experience is what inspires us every day. Your thoughtful feedback brings us joy and encourages us to keep doing our best. We look forward to welcoming you back for another comfortable and enjoyable visit! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 770,508 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open at 9:00 a.m.