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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was pretty quiet and relaxed. Had some smell in the hallway from someone cooking but otherwise the room was great.
The woman at the front desk called "Blanca" treated me super well, she was very kind and courteous. I loved everything very well and the room very comfortable for the price excellent service and stay. I give them 5 stars
First room tv had been shattered and was not identified by the property. I had to.let them know and move me to another room. No one was at desk when i checked out and couldnt get a receipt and when i called later to have it emailed, they said i needed to go through Expedia.
Business response:
Dear Vecepia, We’re truly sorry your experience was marked by multiple disappointments. Discovering a damaged item in the room upon arrival and not being properly supported through the situation is unacceptable. It’s equally frustrating to leave without documentation. Your feedback will be shared with the team so we can take steps to improve our responsiveness and attention to detail. We hope you will give us another chance to provide you with the hospitality we are known for on your next visit to the area. Sincerely, Hotel ... read more
Thank you !
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We're pleased to know you had pleasant stay and that the experience met your expectations. Whether it's a short visit or a longer trip, we aim to provide a comfortable space, attentive service, and a welcoming atmosphere for every guest. Your feedback encourages our team to continue delivering reliable hospitality. It was our pleasure to host your stay, and we look forward to your next visit. Sincerely, Hotel Management
Quick service
Business response:
Dear Maria, thank you for your feedback! We're glad to hear you experienced quick service during your stay. We hope the rest of your visit was just as smooth, and we look forward to welcoming you again soon. Sincerely, Hotel Management
It listed breakfast it was a grab n go at 7 am there was 2 muffins left, and there was five of us so we had to go and get breakfast somewhere else
Business response:
Dear John, We apologize for the disappointing experience with the breakfast offering. Our team works diligently to maintain a seamless experience and ensure that everything is adequately stocked; however, your input is valuable as we continually strive to enhance our services. We appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to deliver a more satisfying stay. Sincerely, Hotel Management
It was pleasant
Pretty clean and updated. Elevators were not in service and I had to go up 3 flights. I was disappointed the floors were not clean in any area of the room or bathroom. Smelled great, beds were ok, small 3 pillows with Queen Bed. Overall, well worth the pric and overall mostly satisfied. Note: no toiletries…not even a car of soap to wash hands. Thank you kindly.
Business response:
Dear Kristina, Thank you for your thoughtful review. We are pleased to learn that the property met your expectations and was a good value overall. Your positive feedback regarding the room’s scent and overall comfort is greatly appreciated. We sincerely regret any inconvenience you experienced related to the elevator and the cleanliness issues you observed. Additionally, we recognize the importance of having essential toiletries readily available and appreciate your feedback on this matter. While we recognize that many guest... read more
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 770,368 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open tomorrow at 9:00 a.m.