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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Overall a good stay but no towels were in the room when I arrived and either the window shade it seemed to be broken or off track when never I wanted to get sunlight in the room but over nice and quiet at night just how I like it
Business response:
Dear Ashanti, Thank you for taking the time to share your feedback. We are pleased to know that you enjoyed the quiet and peaceful atmosphere during your stay, as we strive to provide a restful environment for our guests. However, we regret the oversight with the towels and the difficulty you encountered with the window shade. We appreciate you bringing this to our attention, as it helps us identify areas where we can enhance the guest experience. Please be assured that we are addressing these concerns with our team to help ... read more
Good stay Great stay, quiet, kitchen area could have used a little more cleaning, overall Good stay
Business response:
Dear Victor, thank you for your review! We're happy to hear you had a great and quiet stay. We appreciate your note about the kitchen area and will share this with our team to ensure even better attention to detail. We're glad your overall experience was a good one, and we look forward to welcoming you again! Sincerely, Hotel Management
It wasn’t very clean
Business response:
Dear Nicholas, We're sorry to learn that the condition of the room did not meet your expectations. Cleanliness is a priority, and we take comments like yours seriously. Your feedback is being shared with our team so we can reinforce our standards and ensure future guests experience a more comfortable and well-maintained environment. We appreciate you bringing this to our attention. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. Sincerely, Hotel Management
ベッドメイキングを２日に１度のペースでしてほしかった
Pet- and non-pet visitors should be segregated I booked my 4 nights on Hotels.com and DID NOT check "pet friendly" but was given this pet friendly hotel anyway. Hotels.com is the problem here. I did not know Extended Stay was pet friendly or I would never have booked. I find incessant dog barking extremely annoying -- especially when it's in the room next door! This hotel was clean and functional, but I won't be back because of the dogs...unless they keep the dogs in the "loud" side of the building.
Business response:
Dear Michael, We're glad the room met your expectations in terms of cleanliness and functionality, though we regret that the presence of pets impacted your stay. We understand how disruptive noise can be, especially when rest and quiet are expected. While we are a pet-friendly property, we strive to accommodate all guests respectfully, and your feedback is being shared with our team. We are committed to continually improving and going above and beyond to exceed our guests' expectations. Your review is invaluable to us, and w... read more
Nice clean hotel with friendly staff.
clean room and has a kitchen in it
Business response:
Dear Zack, We are delighted to hear that you had a great stay! It is wonderful that the setup worked well for you—having that added convenience can enhance a visit. At Extended Stay America, we are committed to making each guest feel at home, and it is rewarding to know that we have delivered on that commitment. Thank you for your kind feedback, and we look forward to welcoming you back again soon! Sincerely, Hotel Management
Great stay, very quiet place, cean rooms and Very friendly staff
Business response:
Thank you for taking time to provide feedback on your stay.
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 770,508 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open at 9:00 a.m.