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Extended Stay America - Providence - Airport
- Hotels
- Warwick, RI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
268 Metro Center Blvd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was ok for what I needed on such short notice.
Business response:
Amanda, thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
When I reserved the room, the website showed a small studio space as what we would get. That was NOT what we ended up with. The room was okay, we dealt with it, but there wasn't even any basic amenities like cups or ice bucket. The pocket door to the bathroom was a bit awkward; my son and I had to team up to get it out of the wall. I understand this is an extended stay hotel, but I think having people grill out of the back of their truck (in the very front of the building) and then create a makeshift firepit out near the dum... read more
Business response:
Tonya, thank you for taking the time to review your stay. We are glad you had a pleasant stay overall. However, we regret not meeting your expectations and apologize for the maintenance issues you encountered. We will review this with our engineering team and make sure the problem is resolved immediately. Thank you again for your candid feedback. We hope you will give us the opportunity to make it up to you. Sincerely, Hotel Management
It was a convenient location to the RI points of interest We were very upset my the loud noise in some room(s) til 11pm and then 2am til past 3am Fri nite Sep 3rd. We complained the next morning at the front desk. NOthing was done other than to apoligize
Business response:
Paul, thank you for your review. Although you liked our location, we are sorry that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up and resolve everything to your total satisfaction; therefore, we are disappointed this was not your experience. We hope you will give us the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
The staff was great
Business response:
Crystal, thank you for the glowing review of Extended Stay America. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
There was an unpleasant smell throughout the hotel. The room smelled and didn’t have the best lighting. The room had plenty of space for two of us and the kitchen setup worked well. The fitness center is a treadmill and an elliptical shoved into a small room. Would not stay again unless there were no other options.
Business response:
Paul, thank you for staying with us and for your candid review. We are glad to see from your rating you had a pleasant stay overall. However, we apologize for the cleanliness issues you encountered and for the concerns you had with your room. We will share your comments with our housekeeping and maintenance teams to ensure we prevent such reoccurrences. We appreciate your constructive feedback and hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Overall, Excellent The place was clean and the bed was comfortable. The only downside was that there were no utensils in the room, and you had to go and get them from the front desk, and it was quite a handful for two people. In previous stays at Extended Stay, the room was already stocked. I prefer it that way, it was easier, and maybe you only had to pick up one or two missing items. Still, it was a very pleasant stay.
Business response:
Sheila, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Providence - Airport
How is Extended Stay America - Providence - Airport rated?
Extended Stay America - Providence - Airport has a 4.1 star rating with 1,099 reviews.
When is Extended Stay America - Providence - Airport open?
Extended Stay America - Providence - Airport is open now. It will close tomorrow at 12:00 a.m.