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Extended Stay America - Providence - Airport
- Hotels
- Warwick, RI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
268 Metro Center Blvd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very basic There was some food left from previous resident. The floors were sticky. It was an ordeal to obtain basic kitchen items and extra bed linens.
Business response:
Thank you for your honest evaluation. We are sorry for the disappointing experience you had with us and apologize for the cleanliness issues you experienced. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management
Dirty. Floor was sticky. It smelled very stale in my room.
It was ok for what I needed on such short notice.
Business response:
Amanda, thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
When I reserved the room, the website showed a small studio space as what we would get. That was NOT what we ended up with. The room was okay, we dealt with it, but there wasn't even any basic amenities like cups or ice bucket. The pocket door to the bathroom was a bit awkward; my son and I had to team up to get it out of the wall. I understand this is an extended stay hotel, but I think having people grill out of the back of their truck (in the very front of the building) and then create a makeshift firepit out near the dum... read more
Business response:
Tonya, thank you for taking the time to review your stay. We are glad you had a pleasant stay overall. However, we regret not meeting your expectations and apologize for the maintenance issues you encountered. We will review this with our engineering team and make sure the problem is resolved immediately. Thank you again for your candid feedback. We hope you will give us the opportunity to make it up to you. Sincerely, Hotel Management
It was a convenient location to the RI points of interest We were very upset my the loud noise in some room(s) til 11pm and then 2am til past 3am Fri nite Sep 3rd. We complained the next morning at the front desk. NOthing was done other than to apoligize
Business response:
Paul, thank you for your review. Although you liked our location, we are sorry that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up and resolve everything to your total satisfaction; therefore, we are disappointed this was not your experience. We hope you will give us the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Providence - Airport
How is Extended Stay America - Providence - Airport rated?
Extended Stay America - Providence - Airport has a 4.1 star rating with 1,129 reviews.
When is Extended Stay America - Providence - Airport open?
Extended Stay America - Providence - Airport is open now. It will close tomorrow at 12:00 a.m.