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Extended Stay America - Providence - Airport
- Hotels
- Warwick, RI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
268 Metro Center Blvd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The only part I didn’t like the hallways smell too much nicotine and the pillows and mattress are too hard. The quality of the bed and pillows are cheap.
Business response:
Zia, thank you for being our guest at Extended Stay America. We are glad to see the rating as it states you had a nice time with us, but we are sorry the odor you had in the lobby and regret you did not like our bedding. We value your feedback and have taken note of it. Thank you for choosing us, and we hope to see you again in the future for a perfect stay. Sincerely, Hotel Management
Staff were superb, always helpful and pleasant no matter what time of day or night. The only down side to the property was the lack of recycling facilities. All waste was put in the trash, whether it be plastic, glass, cardboard, paper - quite disappointing for the 21st century.
Business response:
Steve, thank you for staying at the Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. However, we regret the disappointment you had during your stay. We value your observations and hope to do so again the next time you are in the area. Sincerely, Hotel Management
The area was convenient but the room and property is supposed to be non smoking and the room smelled disgusting..the sheets were not clean ..and everything was thick dust..very poor housekeeping..the walls were thin and the window didn’t shut completely..in wintertime..will not be returning
Business response:
Thank you for being our guest. We are sorry for the inconvenience you experienced due to the smoke odor. We are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. Also, we have taken note of your feedback and have shared it with the housekeeping team to be more diligent in their efforts going forward. We invite you to stay with us again the next time you are in this area for a much better stay. Sincerely, Hotel Management
Staff was nice, room was clean, but the furniture and appliances were all very old and very motel looking. Definitely not what I have seen and other extended stay America hotels which have been pretty nice
Business response:
Thank you for being loyal to our brand. Although you liked our courteous associates as well as our well-kept suite, we are sorry our furniture was not to your expectations. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Providence - Airport
How is Extended Stay America - Providence - Airport rated?
Extended Stay America - Providence - Airport has a 4.1 star rating with 1,099 reviews.
When is Extended Stay America - Providence - Airport open?
Extended Stay America - Providence - Airport is open now. It will close tomorrow at 12:00 a.m.