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Extended Stay America - Providence - Airport
- Hotels
- Warwick, RI
About this business
Location details
268 Metro Center Blvd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room smelled like cigarette smoke trying to be masked or covered up. They were very accommodating with pushing the check out time out
Business response:
Thank you for evaluating your stay with us. Although you were pleased with the service provided by our associates, we apologize for the odor you experienced in your suite. Your comment is shared with the housekeeping team for review and action. Everything we do is aimed at providing you with an excellent hotel experience. We hope to have the chance to prove it to you on a future stay. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Miyain, thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Lack of any cups at all - even enclosed in plastic - was annoying. Also, the bed-lights were of very poor brightness. Other than that, a pretty good place, convenient.
Business response:
Thank you for being our guest. Although you had an overall pleasant stay with us and liked our ideal location, we are sorry for the inconvenience you had due to the lack of kitchenware. We are reviewing this situation with our staff to ensure these items are always well-stocked. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Nce, but not a smoke free room It was a nice stay, except the room smelled strongly of tobacco to the that it gave me a headache . Zee sprayed the room as well offered a switch. I opted to stay after the spraying. Also the bathroom door was missing. Even with these issues, I reallly liked the room and felt it was well appointed . I especially liked the long counter top and office style chairs. I would stay there again.
Business response:
Janice, thank you for being our guest at Extended Stay America. We are glad to know you had a nice time with us and that you liked our accommodations. However, we regret the issues you experienced in your room. Your comments have been shared with the housekeeping and maintenance team to improve our service and facilities going forward. We appreciate your business and look forward to seeing you again soon! Sincerely, Hotel Management
Amazing quiet and very clean
Business response:
Sandra, thank you for reviewing your stay at the Extended Stay America. We are pleased to read how happy you were with our well-kept property and quiet accommodations. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
k in a pinch Although the kitchenette was helpful the morning staff was rude I would rather stay eleswhere on the next trip
Business response:
Diana, thank you for reviewing our hotel. Although our well-equipped kitchenette added to the convenience of your stay, we apologize you did not experience the best from one of our front desk associates. Your feedback has been discussed with our entire team to ensure we are consistent with our service delivery. We hope you will consider giving us another chance to provide you with the hospitality you deserve. Sincerely, Hotel Management
There was no ice machine at allon the property, that was annoying. The bed (mattress) was very lumpy. That made it uncomfortable. No hair dryer. No hair conditioner. No coffee maker with coffee.
Business response:
Thank you for being our guest. We are sorry for not meeting your expectations with some of our amenities and also apologize for the inconvenience you had with the bed. We hope you consider us again the next time your travels bring you to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Providence - Airport
How is Extended Stay America - Providence - Airport rated?
Extended Stay America - Providence - Airport has a 3.4 star rating with 1,732 reviews.
When is Extended Stay America - Providence - Airport open?
Extended Stay America - Providence - Airport is open now. It will close tomorrow at 12:00 a.m.