This profile has been claimed by the business owner or representative.
Extended Stay America - Providence - Airport
- Hotels
- Warwick, RI
About this business
Location details
268 Metro Center Blvd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The only part I didn’t like the hallways smell too much nicotine and the pillows and mattress are too hard. The quality of the bed and pillows are cheap.
Business response:
Zia, thank you for being our guest at Extended Stay America. We are glad to see the rating as it states you had a nice time with us, but we are sorry the odor you had in the lobby and regret you did not like our bedding. We value your feedback and have taken note of it. Thank you for choosing us, and we hope to see you again in the future for a perfect stay. Sincerely, Hotel Management
Staff were superb, always helpful and pleasant no matter what time of day or night. The only down side to the property was the lack of recycling facilities. All waste was put in the trash, whether it be plastic, glass, cardboard, paper - quite disappointing for the 21st century.
Business response:
Steve, thank you for staying at the Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. However, we regret the disappointment you had during your stay. We value your observations and hope to do so again the next time you are in the area. Sincerely, Hotel Management
The area was convenient but the room and property is supposed to be non smoking and the room smelled disgusting..the sheets were not clean ..and everything was thick dust..very poor housekeeping..the walls were thin and the window didn’t shut completely..in wintertime..will not be returning
Business response:
Thank you for being our guest. We are sorry for the inconvenience you experienced due to the smoke odor. We are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. Also, we have taken note of your feedback and have shared it with the housekeeping team to be more diligent in their efforts going forward. We invite you to stay with us again the next time you are in this area for a much better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Providence - Airport
How is Extended Stay America - Providence - Airport rated?
Extended Stay America - Providence - Airport has a 3.4 star rating with 1,773 reviews.
When is Extended Stay America - Providence - Airport open?
Extended Stay America - Providence - Airport is open now. It will close tomorrow at 12:00 a.m.