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Extended Stay America - Raleigh - Cary - Regency Parkway South
- Hotels
- Cary, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
3100 Regency Pkwy., Cary, NC, 27518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You off and get what you pay for, this is an example
Business response:
Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Well check in was great! Girl at the front desk was extremely nice! Ok so here we go. Get in the room it’s cute ok. I see a huge red stain on the floor so you can guess what I’m thinking there. Then the tv has no signal so I couldn’t even watch tv. The air conditioner wouldn't stay on. Then the shower would barely turn on and I had to flush the toilet like 3 times for it to actually flush. So yeah that’s pretty much it.
Business response:
Thank you for the feedback. We are glad to read you had an overall positive experience and liked the service you provided by our staff. However, we apologize for the maintenance issue you experienced in your room. We have taken your comments and will use these to monitor and improve the quality of services we offer to our guests. It was a pleasure having you as our guest, and we hope you will revisit when you are back in the area. Sincerely, Hotel Management
Recommend this hotel! Room was nice! Only thing hung I could say there was no coffee pot or hair dryer.
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The Staff enter the room without knocking/the Refrigerator was not working , had to switch rooms on second day of stay , which was a inconvenience. The new room was on the second floor.
Business response:
Thank you for being our guest and for taking the time to post a review. We apologize for the issues you had with the refrigerator. We will share your comments with our maintenance team and make sure the problem is resolved. We will also share your feedback with our team regarding the service issues you encountered and take steps we are more consistent in our service delivery. We appreciate your feedback and hope to have the chance to welcome you back soon. Sincerely, Hotel Management
clean and updated room
Business response:
Thank you for evaluating your stay at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with your refreshing and well-maintained suite. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Business response:
We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Business response:
Thank you for your five-star rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Raleigh - Cary - Regency Parkway South
How is Extended Stay America - Raleigh - Cary - Regency Parkway South rated?
Extended Stay America - Raleigh - Cary - Regency Parkway South has a 4.1 star rating with 667 reviews.
When is Extended Stay America - Raleigh - Cary - Regency Parkway South open?
Extended Stay America - Raleigh - Cary - Regency Parkway South is open now. It will close tomorrow at 12:00 a.m.