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Extended Stay America - Raleigh - Cary - Regency Parkway South
- Hotels
- Cary, NC
About this business
Location details
3100 Regency Pkwy., Cary, NC, 27518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs a bit of upgrading I like the full kitchenette and the large desk, but the holel needs a bit of upgrading. The TV is small, and they still use CFL bulbs. There is no bedside USB charging station and I couldn’t find a trash can anywhere. I only stayed one night, so it wasn’t terribly bad. The bed was very comfortable and the temperature setting was pleasant.
Business response:
Dear PABLO, Thank you for staying with Extended Stay America and sharing your review with us. We appreciate your compliments about where we are excelling and your comments regarding things we can improve. It is always lovely to receive positive remarks from our guests, but we are also grateful to learn from comments like yours. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. We hope to have the opportunity to welcome you back and provide an even better exper... read more
Good place to stay.
Friendly management
Business response:
Dear Katie, Thanks for staying with Extended Stay America and posting thoughtful remarks. We are glad to read you had a great stay, and your kind comments regarding our exceptional service are gratifying to read. We are fully committed to providing an outstanding experience for our guests and are delighted to learn that we are succeeding. We welcome you to stay with us again should your travels bring you our way.Sincerely,Hotel Management
Problem checking in. First room was not cleaned. But second room was good.
Easy check in and check out process. High pet fees (almost equal to the amount paid for the hotel booking). Small roaches in the room. Dank musty smell throughout the hotel. Easy access to all that I needed.
Business response:
Dear maegan, We are delighted you loved so many aspects of our hotel, and we appreciate you sharing your experience.; however, we are disappointed knowing we did not meet every expectation. Your review will be discussed with our associates, as our focus is on providing exceptional guest experiences. It was our pleasure hosting you, and we hope you will stay with us again whenever you visit the area.Sincerely,Hotel Management
Extremely quiet with friendly staff.
Business response:
Dear Guest, Thank you for choosing Extended Stay America for your recent accommodations. We're glad you find our staff to be friendly and helpful. We take pride in guests' satisfaction, so we are thrilled this was your experience. We will share your compliments to let them know their efforts were noticed. We appreciate you being our guest and hope to welcome you back soon!Sincerely,Hotel Management
Run down. Staff was probably used to rude people? Not the cleanest.
Business response:
Dear Linda, Our guests' comfort is always our top priority; therefore, we apologize for not meeting your expectations. We will look into your concerns as we continually strive to ensure a flawless visit for every guest. Thank you again for sharing, and we hope to see you soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Raleigh - Cary - Regency Parkway South
How is Extended Stay America - Raleigh - Cary - Regency Parkway South rated?
Extended Stay America - Raleigh - Cary - Regency Parkway South has a 3.3 star rating with 1,094 reviews.
When is Extended Stay America - Raleigh - Cary - Regency Parkway South open?
Extended Stay America - Raleigh - Cary - Regency Parkway South is open now. It will close tomorrow at 12:00 a.m.