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Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
- Hotels
- Durham, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4919 S. Miami Blvd., Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room had a weird humidity feeling and the sheets felt weird, tub was gross and the elevator and handicap doors were out of service.
Business response:
Thank you for being our guest. We apologize for the cleanliness and maintenance issues you encountered while you were here. Please be assured that we have discussed your feedback with the respective teams for review and action. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Nice Hotel - but “breakfast” was disappointing The hotel was nice but I was very disappointed in the “grad and go breakfast.” We tried U.K. have done breakfast st 8:40 AM. The only beverage choice was coffee (nothing else-no milk, no water, no juice). They had two choices of oatmeal and three different breakfast/granola type bars. That was it, Sone of the baskets were empty and there was no fruit or any type of behalf or bread. It was disappointing.
Business response:
Christie, thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you enjoyed your time while you were here, but we're sorry our grab-and-go breakfast was not to your liking. We have made a note of your feedback as we plan any changes to our selections. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Tub water was continually running, needed fixing. Overall, my experience was very good
Business response:
Thank you for staying with us at Extended Stay America. We are happy your overall experience was enjoyable, but we are sorry for the maintenance issues you had and the inconvenience it caused. Your review will be discussed with the team to make necessary corrections. We appreciate your comments and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The breakfast or grab and go as they refer to it was horrible. No juice, no bagels, no milk for cereal, and no fresh fruit. Only coffee and some packaged small muffins and granola bars. Only the bare minimum. Would rate it a 1
Business response:
Thank you for being our guest. We're sorry that you were not happy with our complimentary grab-and-go breakfast offerings. Your feedback will be shared with our Brand Leaders to assist them when determining new selections for future implementation. We hope you will consider giving us another chance so we can provide you with a better experience in the future. Sincerely, Hotel Management
Is ok for the price The room is was ok , but the breakfast it was only coffee , also they dint fix the room
Business response:
Estrada, thank you for taking the time to review your stay. We are pleased to know you liked our room and that you found us to be a good value. However, we are sorry for not meeting your expectations with our breakfast offerings. Your feedback will be shared with our brand leaders to determine new breakfast choices. Thanks again, and we hope to welcome you back soon. Sincerely, Hotel Management
For my first time being in Durham I can definitely say I love this property friendly staff clean rooms and the property is nearby everything
Business response:
Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed our ideal location, found your suite comfortable and our staff friendly and professional. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
I tried to stay at other extend a stay America’s and now that I have seen the other one this one was really ok,. They didn’t have any of the cookware or dishes, but the rooms were clean. The people that were smoking in the building I know they couldn’t tell that but once I complained about it they immediately fixed it.. I would stay there again. They could do a lot better on breakfast and having the property stocked with supplies!!!
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you enjoyed our well-maintained room and that you had a nice time with us. However, we regret our kitchenware policy was not explained to you upon arrival. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Thank you again for staying with us, we appreciate your business! Sincerely, Hotel Management
Clean rooms. Easy to get to. Friendly and helpful staff
Business response:
Thank you for your excellent review about the Extended Stay America. We are glad you loved our clean rooms, convenient location, and friendly staff. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you again for staying with us, and we look forward to welcoming you soon. Sincerely, Hotel Management.
Frequently asked questions about Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
How is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. rated?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. has a 4.3 star rating with 1,412 reviews.
When is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. open?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. is open now. It will close tomorrow at 12:00 a.m.