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Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
- Hotels
- Durham, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4919 S. Miami Blvd., Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was a good deal for the price, the beds were clean and everything , no ammeneties in the room, nice pool, only disappointment was the shower
Business response:
Tracey, thank you for being our guest at Extended Stay America. We're glad to know you were pleased with our affordable rates and that you liked your well-appointed accommodation. However, we're sorry for the inconvenience you had due to the shower in your room. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Location of this property is ecellent. The staff is attentive.
Business response:
Thank you for the glowing review of Extended Stay America. We believe that excellent customer service and our prime location makes us an amazing choice. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The staff was very nice. They appeared too understand but were limited to provide a solution
Business response:
Thank you for providing feedback. We are glad you liked our courteous staff, but we are sorry we were unable to solve the issues to your satisfaction. Your comments will be shared with the appropriate individuals to ensure a better experience going forward. Thank you again, and we hope to serve you better whenever your travels bring you back. Sincerely, Hotel Management
Room had a weird humidity feeling and the sheets felt weird, tub was gross and the elevator and handicap doors were out of service.
Business response:
Thank you for being our guest. We apologize for the cleanliness and maintenance issues you encountered while you were here. Please be assured that we have discussed your feedback with the respective teams for review and action. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Nice Hotel - but “breakfast” was disappointing The hotel was nice but I was very disappointed in the “grad and go breakfast.” We tried U.K. have done breakfast st 8:40 AM. The only beverage choice was coffee (nothing else-no milk, no water, no juice). They had two choices of oatmeal and three different breakfast/granola type bars. That was it, Sone of the baskets were empty and there was no fruit or any type of behalf or bread. It was disappointing.
Business response:
Christie, thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you enjoyed your time while you were here, but we're sorry our grab-and-go breakfast was not to your liking. We have made a note of your feedback as we plan any changes to our selections. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Tub water was continually running, needed fixing. Overall, my experience was very good
Business response:
Thank you for staying with us at Extended Stay America. We are happy your overall experience was enjoyable, but we are sorry for the maintenance issues you had and the inconvenience it caused. Your review will be discussed with the team to make necessary corrections. We appreciate your comments and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
How is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. rated?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. has a 4.4 star rating with 1,595 reviews.
When is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. open?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. is open now. It will close tomorrow at 12:00 a.m.