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Extended Stay America - Ramsey - Upper Saddle River
- Hotels
- Ramsey, NJ
About this business
Location details
112 State Rt. 17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
spacious
Business response:
Carol, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Run down but clean. Our stay was okay. The hotel is a bit run down but clean. Check in was odd with the clerk asking me to sign a blank screen saying it was standard forms-that I couldn’t see. It would have been nice to have cups in the room at least without having to put in a request.
4/5 Very eased with my stay. If you want a coffe maker, ask for it lol. Wish there was a little more for breakfast but it was a great stay. Will definitely come back.
I’d go back Staff was very friendly. Smooth check in. Enjoyed my stay
Business response:
Mark, it's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Room was fairly clean but smelled awful. Shower and towels were fine. Guest services were non existent. Front door locked at 11pm with no one to be found. Windows are filthy and difficult to open and close. Bight traffic was loud. I realize the worker shortage or I would have given this a zero.
Business response:
Thank you for sharing your experience at our hotel. We regret the noise disturbance you encountered and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. We will also share your comments with our team regarding the service issues you encountered and take steps to ensure we are more consistent in our service delivery. We hope you will give us a chance to redeem ourselves the next time you are in the area. Th... read more
Frequently asked questions about Extended Stay America - Ramsey - Upper Saddle River
How is Extended Stay America - Ramsey - Upper Saddle River rated?
Extended Stay America - Ramsey - Upper Saddle River has a 3.3 star rating with 1,869 reviews.
When is Extended Stay America - Ramsey - Upper Saddle River open?
Extended Stay America - Ramsey - Upper Saddle River is open now. It will close tomorrow at 12:00 a.m.