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Extended Stay America - Ramsey - Upper Saddle River
- Hotels
- Ramsey, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
112 State Rt. 17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location was ok but difficult to reach heading south.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know our location was ideal for you, but we're sorry for the inconvenience you had. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Overall condition for cleanness was poor condition and especially bed and bath towels.
Business response:
Thank you for your recent stay with us. We were sorry to read in your review that we fell short with our housekeeping services. We have inspection processes that we may have missed; please accept our apologies for our failure in this area. We have shared your comments with our housekeeping team, and they are working diligently to make sure that we do not repeat these service issues in the future. We hope you will consider a return visit to our hotel so that we can provide you with a much better stay. Sincerely, Hotel Managem... read more
We had arrived early from airport and they accomodated us to check in earlier without any problems. only minor problem was breakfast is grab and go, like snacks and coffee no toast or anything
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you liked our offerings and had a great stay with us. Your review is appreciated, and we hope to be your choice in the future as well. Sincerely, Hotel Management
Toilet bowl was clogged, dirty towel under bathroom sink and hair all over shower floor . Just gross
Business response:
Please accept our staff's sincerest apologies for the housekeeping issues with your room during your stay. We are very passionate about providing our guests with the cleanest facilities and we will look into where we failed in providing this to you. We will make changes so that this type of issue does not happen again to any of our guests. Thank you for your feedback, as it will only help us to improve and become better. We hope you will give us another chance and stay with us again when you return to the area. Sincerely, Ho... read more
The property and location could be fine, but the room i stayed in could be cleaner. Floor not clean, bathroom sink and toilet not clean. Bed linens didnt appear or smell clean. I could smell cigerette smoke...yuk! Just needs to be cleaner.
Business response:
We apologize for the odor and cleanliness issues which left you with a less than favorable impression of our hotel. Your experience is noted and has been brought to the attention of our housekeeping department. We assure you that remedial steps are underway so such issues don’t happen again. Please consider giving us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Excellent Hotel and Staff. Thank you. Excellent Hotel and Staff. Thank you.
Business response:
Christopher, thank you for taking the time to share your warm feedback regarding your stay at Extended Stay America. Your compliments were a pleasure to read, and we are delighted that our associates helped to make your stay extraordinary. We will share your gracious remarks with our entire team. Thank you again, and we look forward to welcoming you back very soon. Sincerely, Hotel Management
For the price it was good. Low budget but an ok place for the night. No ice machine.
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and were happy with our affordable rates. Kindly note, we have a full-size refrigerator with ice trays for guests’ convenience in every room, and therefore, we do not have ice machines. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Ramsey - Upper Saddle River
How is Extended Stay America - Ramsey - Upper Saddle River rated?
Extended Stay America - Ramsey - Upper Saddle River has a 4.2 star rating with 985 reviews.
When is Extended Stay America - Ramsey - Upper Saddle River open?
Extended Stay America - Ramsey - Upper Saddle River is open now. It will close tomorrow at 12:00 a.m.