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Extended Stay America - Red Bank - Middletown
- Hotels
- Red Bank, NJ
About this business
Location details
329 Newman Springs Rd., Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very friendly front reception poor room Staff was very friendly. Rooms very moldy and smell of cigarette smoke.
Business response:
Maria, thank you for your review. While we are glad you liked our courteous associates, we are sorry for disappointing you with your room. Your feedback will surely be shared with our housekeeping team to ensure fresh, clean accommodations for our guests. We hope you will choose us again as we are sure you will have a flawless experience. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Dominick, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Raqiesha, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
We enjoyed staying here. Nadine and Bobbi at the front desk are wonderful.
Business response:
Sallie, we are flattered by your very kind review of Extended Stay America. Team members like Nadine and Bobb are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality really stood out. Thank you for staying with us and we hope to welcome you back soon. Sincerely, Hotel Management
The property looks ok well maintain but i didnt know pets were allowed and that create a problem because some family member are allergic to them. Also some of the guest were drinking rite outside the entrance door and left their empty bottles there. Customer service was good and helpful
Business response:
Thank you for sharing your feedback. Although you were impressed with our services, we regret our pet policy came as a surprise to you. Please know that we deep clean our rooms after our 4-legged guests stay so the suites will be allergen-free and fresh smelling for our guests. We hope we have the opportunity to make a much better impression on a future stay. Sincerely, Hotel Management
Location was great. My only complaint was the noise . I heard a early morning argument and a dog barking like crazy in the hall at 7am. Doors slamming and pounding.
Business response:
Thank you for taking the time to post your review. We are happy to know you were pleased with our location and were overall satisfied with your visit. However, we regret the inconvenience caused due to the noise. We value your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, Hotel Management
t was nice enough. Comfy little place. I never stayed in any extended stay b4. No breakfast but probably due to virus. Expected utensils to already be in room. Nope.
Business response:
Thank you for being our guest at Extended Stay America. We are glad we were able to make a good impression on your first stay with us. Kindly be familiar, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope to have the opportunity to host you again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Red Bank - Middletown
How is Extended Stay America - Red Bank - Middletown rated?
Extended Stay America - Red Bank - Middletown has a 3.4 star rating with 2,213 reviews.
When is Extended Stay America - Red Bank - Middletown open?
Extended Stay America - Red Bank - Middletown is open now. It will close tomorrow at 12:00 a.m.