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Extended Stay America - Red Bank - Middletown
- Hotels
- Red Bank, NJ
About this business
Location details
329 Newman Springs Rd., Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awesome I really enjoyed my stay. Everything was clean and the front desk workers were very friendly and helpful!
Business response:
Thank you for the generous review of Extended Stay America. It’s an absolute delight to know you loved our clean hotel and were impressed with the service you received from our front desk associates. We value your feedback and look forward to your next visit. Sincerely, Hotel Management
Business response:
Rob, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Extended stay red bank The room needed to be cleaned once again. The bathroom, kitchen, tables fridge had to be cleaned. The air conditioner didn’t work properly(we were sweating). I’m spending nearly $200 and I can’t get a clean room? Hair on the pillow...I also have a video that this site is not allowing me to upload, if there’s another way for me to upload it please let me know.
Business response:
Kerine, thank you for your review. We sincerely apologize for the cleanliness and maintenance issues you encountered in your room. Your feedback has been discussed with the appropriate team members to address the problems you outlined. We truly hope you will give us another chance to prove we are committed to providing outstanding accommodations and service. Sincerely, Hotel Management
Property was older and the bed was uncomfortable. Staff was nice but just basics in the room.
Business response:
Jean, thank you for your review. We are glad you liked our associates; however, we are sorry for your disappointment with our property and that you were unhappy with our beds. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We appreciate your feedback and hope you will come back to see us soon. Sincerely, Hotel Management
Staff is great, very friendly. Cleanliness is just okay. We arrived with some stuff broken (light and shower curtain rod). Still better than a motel. You get what you pay for here.
Business response:
Thank you for taking the time to share your evaluation. Although you liked our courteous associates and had an overall satisfactory stay, we apologize for the maintenance issue in your suite. We will share your comment with our team to do the repairs. It was a pleasure having you as our guest, and we hope to see you again. Sincerely, Hotel Management
Business response:
We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again whenever you are in the area! Sincerely, Hotel Management
Affordable comfort The room was clean, but the floor was not moped properly. Very sticky and turned the bottom of the feet and socks black. It seemed like a very quick mop job with to much cleaner and no rinse. Otherwise, always a very joyful, clean and pleasant stay. The staff are wonderful! Thank you ladies.
Business response:
Darlene, thank you for always making Extended Stay America your home away from home. We are glad to know you had a nice time with us and that you were impressed with our associates as well. However, we regret the housekeeping oversights in your suite. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
It's convenient to Red Bank, priced right, and clean.
Business response:
Stephen, it was a pleasure having you as a guest at Extended Stay America. We are thrilled you not only liked our immaculate property but also our proximity to Red Bank that made for an excellent experience. Thank you for selecting us, and we look forward to serving you on a future date. Sincerely, Hotel Management
Business response:
Thank you for your five-star rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Red Bank - Middletown
How is Extended Stay America - Red Bank - Middletown rated?
Extended Stay America - Red Bank - Middletown has a 3.4 star rating with 2,213 reviews.
When is Extended Stay America - Red Bank - Middletown open?
Extended Stay America - Red Bank - Middletown is open now. It will close tomorrow at 12:00 a.m.