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Extended Stay America - Redlands
- Hotels
- Redlands, CA
About this business
Welcome to Extended Stay America Suites - Redlands! We are the perfect location for business travelers, students, tourists and those relocating to the San Bernardino, CA area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-10 and is only 3 miles from the University of Redlands. From our location, you can easily visit local attractions such as the San Bernardino County Museum, Glen Helen Regional Park, Mountain Grove Shopping Center and the Fir... read more
Location details
1700 Orange Tree Ln, Redlands, CA, 92374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Its perfect for getting away or for any reason. Comfortable. Quiet. Very clean.
It’s ok The lady in guest service was very rude.. also too many people smoking and doing drugs in the parking lot.
Business response:
Dear Mario, We are truly sorry you didn't experience our staff at their best during your stay. Our top priority is outstanding hospitality, including greeting every guest with a welcoming smile and thoughtful service. The behavior you described is highly unusual, and we will address your comments with our staff. Thank you for your patience and for bringing this to our attention. We appreciate you choosing us for your visit, and we look forward to hosting you again. Sincerely,Hotel Management
Needs a little work The bed and the shower both had issues, but overall not a bad stay for price and one night
Business response:
Dear Brandon, Thank you for choosing our hotel and sharing your feedback. Our guest's comfort is always our top priority, and all our associates are committed to providing the best service and maintaining the property to its best standard possible. Therefore, we are sorry that your bed and the shower in your room were a concern to you. We thank you for bringing this to our attention, as we always have room for improvement. Your problems will be addressed and taken care of, so no guests should have issues. We hope to demonstr... read more
Clean Everything was good but cable tv was out and they needed to clean a little bit better.
Business response:
Dear William T, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found everything you experienced was good. We work hard to provide a high level of service, so we are excited that we achieved them. Your compliments will be shared with our team to let them know their efforts are appreciated. We have noted your feedback regarding the cable TV and will be attended to it at the earliest. Thank you for choosing our hotel, and we look forward to welc... read more
Ok but communication issues When we first arrived there; we noticed a small bag of marijuana on the floor right before we walked in to check in. We alerted front desk and she went to.pick it up because they "usually" call and say they e lost their bag. 😳👎 Immediately felt uncomfortable to check in. We had no issues except when leaving with front desk. We had to leave a day early so she alerts me to contact Hotels.com because they'd have to change the date first. There I am going back n forth with them and the front desk wh... read more
Business response:
Dear Eddie, Thank you for choosing our hotel and sharing your feedback. We are pleased to know you had a pleasant stay. We always want your stay with us to feel at home and be as comfortable as possible. So, we apologize on the part of any inconvenience caused by the lack of communication. We appreciate your kind review and hope to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Redlands
How is Extended Stay America - Redlands rated?
Extended Stay America - Redlands has a 4.4 star rating with 573 reviews.
When is Extended Stay America - Redlands open?
Extended Stay America - Redlands is open now. It will close tomorrow at 12:00 a.m.