Extended Stay America - Redlands

Anonymous 

on Expedia

4 years ago

Go somewhere else. If you are an overnight or two day stay traveler this is not for you. The check in process was sketchy and the lobby was about 1/2 the size of a bedroom. All the many doors were locked and secured which seemed odd. I drove around back and noticed several cars looked like they had been in a demolition derby and another had it’s entire windshield cracked. There were no bathroom amenities, no had towel, shampoo, hair dryer or other. The walls are thin and loud from the neighbors. We felt way too uncomfortable... read more

Delanee 

on Expedia

4 years ago

Do not stay here! Worst hotel stay ever! This was the worst hotel stay we’ve ever had. The hotel smelled of weed. The people above and next to us on both sides were extremely loud. Screaming all night long. Quite honestly we believe those people lived there. We had two rooms that weren’t close together and both experienced the same issues. This was on the first floor so hotel staff had to be aware of it all. Along with those issues the lights in each room kept turning on all night long lighting them off. We would have to get... read more

Nicholas 

on Expedia

4 years ago

Leaving staying here again It wasn’t even clean and I wasn’t able to get my refund back and they refused to clean it or give me a different room 

Kristin 

on Expedia

4 years ago

1 Day Stay, Never again I arrived fairly early because my dad recently passed away and I had just picked up his ashes. I asked if a early check in was possible and was told not till 2 pm. I sat out in my car in the parking lot until 1 pm. I asked the front desk again if anything was ready and was told no. At 1:30 I went back and as the front desk started to tell me no I told her my situation and that I had been in the parking lot since 10 am as there was guests who already were checked in bringing their luggage to their room... read more

Anonymous 

on Expedia

4 years ago

Room was not clean right , door handles, bathroom faucets, bathroom showers was leaking and drywall stains, floors we're not truly clean :(.Haulaways smell like cigarettes smoke!! won't go there again. 

Luis 

on Expedia

4 years ago

Bed went all over the place 

Anonymous 

on Expedia

4 years ago

We will not stay here again. Room was clean and fine. Staff though friendly failed to mention that there are two light switches and that turns on due to motion sensor. We thought it was an anomaly until it kept waking us up until the wee hours of the morning. We’ve never encountered motion sensor lights that needed two switches before so we wouldn’t have known if we weren’t told. Disappointed. Person at registration with the purple/pink hair was not wearing a mask although we counted 3 other staff behind the desk wearing mas... read more