This profile has been claimed by the business owner or representative.
Extended Stay America - Reno - South Meadows
- Hotels
- Reno, NV
About this business
Location details
9795 Gateway Dr., Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very pleasant and helpful staff. We had the two doubles room but needed a crib or extra bed. The hotel loaned us an inflatable queen size mattress that we were able to squeeze into a corner; this did the trick for us. We will stay there again. The main thing they could improve would be the breakfast (no eggs etc), but the oatmeal works in a pinch.
Business response:
Thank you so much for taking the time to post a review about your recent experience with us. I am so glad that our staff provided you with such great service and were able to accommodate all of your needs. I do apologize that our grab-and-go breakfast did not meet your expectations. As we continue to make improvements to this offering, we will keep your feedback in mind. Thank you again for your kind words. I hope you will return for another visit.
Clean rooms Rooms were clean though hallways were grimy, smoky and dark. I stayed for just one night, but most others seemed to be living there. Got in after hours; was given the room key remotely via a coded security box. Never saw a single employee. It was a good stay as the room was quiet, clean and comfortable.
Very comfortable bed. Bathroom and kitchenette excellent.
Nice but Could have been Nicer The room was clean and the shower was great but the window frame was broken and they made me come down to get a hair dryer - would have been really nice if they just brought it up instead of making me get dressed and come downstairs after my shower.
Business response:
Thank you so much for taking the time to post your recent experience you had with us. I do apologize that we not only did not have a hair dryer in your room but that we did not have an opportunity to take one up to you. Often, our front desk staff are alone when a guest makes a request and it seems difficult to leave the desk to make the delivery. Our front desk will make a better effort to fulfill such simple requests in the future. Still, I am pleased that you found the cleanliness of your guest room to your standards. It ... read more
Front desk employees very pleasant.
Business response:
Cynthia - Thank you for taking the time to write a review of your stay. I am pleased to hear that our staff provided courteous service during your stay. Thank you for choosing our hotel. We hope we have the opportunity to see you again in the future.
Great clean Very happy will definitely stay here again, price was right , room was clean very very happy
nice hotel It was exactly what I was looking for: adequate accomodations, low price.
A LONG WAY FROM ACTIVITY BUT NO PROBLEMS O.K.
Business response:
Thank you so much in take the time to post your comments on your recent stay with us. It is so valuable for us for our guests to post their experiences with us so that we can learn and better serve our guests. We hope you return to us again. Thank you again!!
Frequently asked questions about Extended Stay America - Reno - South Meadows
How is Extended Stay America - Reno - South Meadows rated?
Extended Stay America - Reno - South Meadows has a 3.5 star rating with 1,837 reviews.
When is Extended Stay America - Reno - South Meadows open?
Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.