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Extended Stay America - Rochester - North
- Hotels
- Rochester, MN
About this business
Location details
2814 43rd St. NW, Rochester, MN, 55901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Extended Stay hotels are always a good stay in a clean, comfortable room and a safe environment. The Rochester Extended Stay certainly upheld those standards. Would definitely stay again.
Just needed a place to stay for one night for my son and me, and it worked for that purpose. In the evening, there were a couple of dogs barking in the hotel (obviously, it's a pet friendly hotel), and I worried that it was going to be an issue. But I never heard a dog after 9pm, so no problem. We didn't even check out the breakfast, so I can't speak to that. Overall, a good value for the low price.
Business response:
Thank you for taking the time to share your feedback. We're glad to hear that your stay met your needs and that you found it to be a good value. We appreciate your understanding regarding the brief noise from pets — as a pet-friendly hotel, we do our best to ensure all guests, including those with furry companions, have a comfortable stay. We hope to welcome you and your son back again in the future, and perhaps next time you'll have a chance to enjoy our breakfast as well!
So so The hotel is in serious need of repairs. Our room had a light bulb missing and broken phone. There was no repair man available to fix it, so they offered to switch our room. We didn't, simply because we didn't have any need for the hotel phone, other than to call the front desk. There is also a lingering musty smell throughout the entire building. I have no idea what the source is. It was doable for a 2 night stay, but if we had been gone any more than that, we would have switched hotels.
Business response:
Thank you for taking the time to share your feedback. We're truly sorry to hear about the issues you experienced during your stay, including the missing light bulb, non-functional phone, and the musty odor in the building. This is certainly not the experience we aim to provide. We understand how these inconveniences can affect your overall comfort, and we appreciate your patience in choosing to stay despite them. Please know that we are in the process of addressing maintenance concerns as part of our ongoing improvement effo... read more
Economical and perfect suited our purpose fine
Business response:
Thank you so much for the 10/10 review! We're thrilled to know you had a great experience with us. Your kind words mean a lot to our team. We look forward to welcoming you back on your next stay! Warm regards, General Manager
Meh Facility needs updated, and deep cleaned. Floors were not level, and one soap and one tiny shampoo for 2 is just cheapness on the hotel side
Business response:
Dear Guest, We understand your concerns regarding the condition of the room and amenities, and we are actively working on improvements to provide a better guest experience. We strive to offer a comfortable stay for all of our guests, and your input helps us in making necessary changes. We hope to welcome you back soon and provide you with an enhanced experience. Sincerely, Hotel Management
Great service 👏 👍
Business response:
Thank you so much for your amazing 10/10 review! We're thrilled to hear you had a great experience with us. Your kind words truly mean a lot to our team. We’re always here to make your stays comfortable and memorable. Looking forward to welcoming you back soon!"
Business response:
Thank you for your feedback! We appreciate you taking the time to share your experience. While we're glad to hear that some aspects of your stay met your expectations, we regret that we fell short in other areas. Your input helps us improve, and we’ll work on making necessary enhancements. We hope to have the opportunity to welcome you back for an even better experience in the future!
Frequently asked questions about Extended Stay America - Rochester - North
How is Extended Stay America - Rochester - North rated?
Extended Stay America - Rochester - North has a 3.7 star rating with 1,251 reviews.
When is Extended Stay America - Rochester - North open?
Extended Stay America - Rochester - North is open now. It will close tomorrow at 12:00 a.m.