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Extended Stay America - Rochester - North
- Hotels
- Rochester, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2814 43rd St. NW, Rochester, MN, 55901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One of the light fixtures had a broken switch, everything else worked properly.
Business response:
Dear David, Thank you for your feedback on your recent stay at Extended Stay America. We apologize for the inconvenience caused by the broken light switch. We appreciate you bringing it to our attention, and we will address the issue to ensure a better experience for our future guests. We're glad to hear everything else in the room was adequately working. We hope to welcome you back for a more seamless stay.Sincerely,Hotel Management
The room is clean and very comfortable. They didn’t stock the kitchen with eating utensils and I had to call the front desk to have them delivered. The receptionist didn’t seem to keen on doing that. I am a disabled man and I’m sorry but I cannot run up and down hallways to get what I need.
Business response:
Dear Craig, Thank you for choosing Extended Stay America and sharing your feedback. We are glad you enjoyed most aspects of your stay. Our team works diligently to ensure our guests receive a clean and comfortable environment, and we are delighted we made this happen for you. However, we apologize for the concern regarding our associate's behavior, as our team is well-trained to treat our guests courteously and attend to all their needs. We will review your remark to see what went wrong and avoid future occurrences. It was a... read more
Other than kitchen items, the property was fine and we will come back if visiting Rochester again.
The front desk agent who checked us in was very knowledgeable and help. Will definitely stay there again
Business response:
Dear Kanji, Thank you for choosing Extended Stay America and posting your review. Our team strives to provide an exceptional experience to all our guests when staying with us. Therefore, we are delighted to learn that you enjoyed the excellent service our front desk associate extended to you. It is always a pleasure when our efforts are recognized, and we will enjoy sharing your generous comments with our entire team. It was a pleasure hosting you. We look forward to your return.Sincerely,Hotel Management
The guy at the front desk was friendly, helpful, and had a great attitude.
Frequently asked questions about Extended Stay America - Rochester - North
How is Extended Stay America - Rochester - North rated?
Extended Stay America - Rochester - North has a 4.2 star rating with 841 reviews.
When is Extended Stay America - Rochester - North open?
Extended Stay America - Rochester - North is open now. It will close tomorrow at 12:00 a.m.