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Extended Stay America - Rockford - I-90
- Hotels
- Rockford, IL
About this business
Location details
653 Clark Dr., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cost vs. value was good. Comfortable.
Business response:
Dear Roxanne, Thank you for writing a review of your time with Extended Stay America! We are happy to know you were pleased with our staff, services and price. We appreciate your business and look forward to seeing you again for another memorable experience. Have a great day! Sincerely,Hotel Management
Friendly
Nice, clean, quiet.
Clean was most impressive. Staff was very nice and helpful.
Business response:
Dear Michae, Thank you for leaving us such a wonderful review. We are glad that you were impressed by our hotel and dedicated staff. Our entire team is devoted to giving every guest an outstanding experience. Your generous comments serve as a great encouragement to each of them to keep doing what they love to do! Thank you, once again, for your kind words. We look forward to welcoming you again to our Extended Stay America anytime your travels bring you back to this area.Sincerely,Hotel Management
Would stay again Very friendly staff . Clean and comfy room . Dog friendly 👍
They didn’t even have an ice machine. If you wanted ice, you had to go to the desk and borrow an ice tray and wait for it to freeze. Meanwhile the refrigerator sounded like a 747 taking off.
Business response:
Dear Deborah, Thank you for being our guest. It is nice you had a pleasant stay. However, we understand your disappointment and frustration. All our rooms have full-size fridges with ice trays for your convenience, so we have no ice machine on our property. Further, we have informed our team to check the refrigerator issues in your room. Although your experience is not typical, we have room to improve, and you have our assurance that we will. Our front desk team is always there to help you. Please return whenever you are in ... read more
Frequently asked questions about Extended Stay America - Rockford - I-90
How is Extended Stay America - Rockford - I-90 rated?
Extended Stay America - Rockford - I-90 has a 3.8 star rating with 1,643 reviews.
When is Extended Stay America - Rockford - I-90 open?
Extended Stay America - Rockford - I-90 is open now. It will close tomorrow at 12:00 a.m.