This profile has been claimed by the business owner or representative.
Extended Stay America - Rockford - I-90
- Hotels
- Rockford, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
653 Clark Dr., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Having a kitchen was great. You need to request kitchen supplies from desk when you arrive. Just the basics are provided, but does the job.
Business response:
Dear Kevin, We are thrilled you chose Extended Stay America to be your home away from home! We're also glad you liked the fully equipped kitchen. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management
There were a few door slams in the night but besides that it was a pleasant stay. Very clean and extremely friendly staff.
Staffing was efficient.
Business response:
Dear Raymond, It is wonderful to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests exceptional service, so we are thrilled we succeeded during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality. Thank you for being our guest, and we look forward to your next stay!Sincerely,Hotel Management
It was nice
Business response:
Dear Amanda, Thank you for choosing Extended Stay America. We are pleased to read you enjoyed your stay. Everything we do aims at making our guests feel right at home. It was a pleasure having you as our guest, and we hope to see you again on your next visit to the city.Sincerely,Hotel Management
If you need a place to stay for several nights and intend to bring your own food, then this may be the place for you. But not for an overnight stay. There is no coffee in the room. No ice machine on the premises, and the bathroom is extremely small. Also, as we were entering the building there was a distinct smell of cigarette smoke, and you could smell it in the hallways as well, which were narrow and felt more like an old second rate apartment building. However, the rooms were updated and clean.
Business response:
Dear Tami, Thank you for taking the time to evaluate your stay. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We apologize for not providing the outstanding service you should always expect from us; your comments will help us to ensure a better experience for every guest as we advance. We hope to welcome you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Rockford - I-90
How is Extended Stay America - Rockford - I-90 rated?
Extended Stay America - Rockford - I-90 has a 4.2 star rating with 1,282 reviews.
When is Extended Stay America - Rockford - I-90 open?
Extended Stay America - Rockford - I-90 is open now. It will close tomorrow at 12:00 a.m.