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Extended Stay America - Rockford - I-90
- Hotels
- Rockford, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
653 Clark Dr., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was not dirty, but dated. Bathtub spout had mold where it attaches to the wall. Mattress was too firm. Could not regulate the heat. I was hoping for cups and silverware in the room. You could only get items by request. The staff was very friendly though!
Business response:
Dear Cathy, Thank you for your feedback and for highlighting both positive and areas for improvement during your stay. We apologize for any inconvenience caused by the dated bathtub spout, firm mattress, and difficulty regulating the room temperature. We appreciate your suggestions regarding room amenities and will consider these for future enhancements. Our friendly staff strives to provide excellent service. Your comments are valuable to us, and we hope to have the opportunity to better serve you in the future.Sincerely,Ho... read more
I want to Thank everyone regarding staff! Our families house was under construction. Stilli is. These people were so wonderful!! Completely accommodating. God Bless them all!
Business response:
Dear Kimberly, Thank you for staying with us and writing such a complimentary review. We are glad you chose us to be your temporary home and are relieved we met your expectations. Thank you for mentioning how much you loved our team's exceptional service. We are so happy our staff is the highlight of your stay, and we’ll be sure to share your compliments with the team to let them know their efforts are appreciated. All of us at Extended Stay America appreciate your generous compliments, and we look forward to hosting you aga... read more
Extended Stay America Suites Good accommodations for an inexpensive price. That's the best! This location will be my go-to when I am in town. If it is available.
Business response:
Dear Chauntine, Thank you for choosing Extended Stay America for your recent stay. We work hard to ensure our guests have a comfortable and memorable stay. We are so pleased that we exceeded your expectations and that you found us to be a great value. Thank you for making us your preferred choice for every visit, and we look forward to seeing you soon.Sincerely,Hotel Management
Yes
Enjoyable and friendly staff
Easy to find
Business response:
Dear Diane, Thank you for your wonderful review of Extended Stay America! We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We appreciate your business and hope to see you again whenever your travels bring you to the area.Sincerely,Hotel Management
Office staff were friendly and welcoming. Room was clean and comfortable, and location is convenient for interstate access, dining and shopping.
Frequently asked questions about Extended Stay America - Rockford - I-90
How is Extended Stay America - Rockford - I-90 rated?
Extended Stay America - Rockford - I-90 has a 4.2 star rating with 1,282 reviews.
When is Extended Stay America - Rockford - I-90 open?
Extended Stay America - Rockford - I-90 is open now. It will close tomorrow at 12:00 a.m.