This profile has been claimed by the business owner or representative.
Extended Stay America - Rockford - I-90
- Hotels
- Rockford, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
653 Clark Dr., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No breakfast
Business response:
Dear Bilal, Thank you for your review; it's nice to know you had a satisfactory stay with us. However, we are sorry for your experience with the breakfast. We will make a note of your feedback as we always want to know how to improve our guest experience. Our front desk is always helpful and available to assist you. Please allow us another opportunity to accommodate you, and we are confident we can replace this experience with a more positive memory!Sincerely,Hotel Management
Staff was very helpful and kind! Friendly area
Staff was good respectful and helpful but there was construction going on around hard to get too
Business response:
Dear Bryan, Thank you for your feedback. We appreciate your positive comments about our staff's professionalism and helpfulness. However, we apologize for the inconvenience caused by the nearby construction, which impacted accessibility during your stay. We understand the importance of a peaceful environment for our guests and regret any disruption this may have caused. Please be assured that we are addressing these concerns to minimize inconvenience in the future. We value your feedback and hope to welcome you back for a mo... read more
Staff was friendly and building need upgrades. Our room had an odor.
Business response:
Dear Barbara, Thank you for your feedback. We appreciate your kind words about our friendly staff. However, we apologize for the odor in your room and any inconvenience caused. Ensuring a comfortable and pleasant stay is important to us, and we are addressing this issue with our housekeeping team to ensure improvements. Your comments about upgrades are noted, and we are continuously working to enhance our facilities. We appreciate your understanding and hope to welcome you back to Extended Stay America for a more satisfactor... read more
Whoop Whoop Sweet
Frequently asked questions about Extended Stay America - Rockford - I-90
How is Extended Stay America - Rockford - I-90 rated?
Extended Stay America - Rockford - I-90 has a 4.3 star rating with 1,357 reviews.
When is Extended Stay America - Rockford - I-90 open?
Extended Stay America - Rockford - I-90 is open now. It will close tomorrow at 12:00 a.m.