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Extended Stay America - Rockford - I-90
- Hotels
- Rockford, IL
About this business
Location details
653 Clark Dr., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent price. Decent stay.
Business response:
Dear Eric, Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found our pricing and accommodations to your satisfaction. Your comfort and satisfaction are important to us, and we hope to have the opportunity to welcome you back at Extended Stay America for another pleasant stay in the future.Sincerely,Hotel Management
Very clean. Quiet. Comfortable bed. Staff at check-in & check-out were friendly. Very low price.
It was not dirty, but dated. Bathtub spout had mold where it attaches to the wall. Mattress was too firm. Could not regulate the heat. I was hoping for cups and silverware in the room. You could only get items by request. The staff was very friendly though!
Business response:
Dear Cathy, Thank you for your feedback and for highlighting both positive and areas for improvement during your stay. We apologize for any inconvenience caused by the dated bathtub spout, firm mattress, and difficulty regulating the room temperature. We appreciate your suggestions regarding room amenities and will consider these for future enhancements. Our friendly staff strives to provide excellent service. Your comments are valuable to us, and we hope to have the opportunity to better serve you in the future.Sincerely,Ho... read more
I want to Thank everyone regarding staff! Our families house was under construction. Stilli is. These people were so wonderful!! Completely accommodating. God Bless them all!
Business response:
Dear Kimberly, Thank you for staying with us and writing such a complimentary review. We are glad you chose us to be your temporary home and are relieved we met your expectations. Thank you for mentioning how much you loved our team's exceptional service. We are so happy our staff is the highlight of your stay, and we’ll be sure to share your compliments with the team to let them know their efforts are appreciated. All of us at Extended Stay America appreciate your generous compliments, and we look forward to hosting you aga... read more
Frequently asked questions about Extended Stay America - Rockford - I-90
How is Extended Stay America - Rockford - I-90 rated?
Extended Stay America - Rockford - I-90 has a 3.8 star rating with 1,643 reviews.
When is Extended Stay America - Rockford - I-90 open?
Extended Stay America - Rockford - I-90 is open now. It will close tomorrow at 12:00 a.m.