This profile has been claimed by the business owner or representative.
Extended Stay America - Rockford - I-90
- Hotels
- Rockford, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
653 Clark Dr., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great property! Front desk people (Chelsea and Wally) were both extremely courteous and treated me more like family than a guest at the property. Wonderful place to stay in the Rockford, Illinois area!
Business response:
Dear Jeffrey, Thank you for your kind words and for recognizing our team members, Chelsea and Wally! We're thrilled to hear that they provided you with exceptional service and made you feel like part of our family during your stay. Providing a welcoming and comfortable experience for our guests is our top priority, and we're delighted that you enjoyed your time at our property. We appreciate your feedback and look forward to welcoming you again at Extended Stay America on your next visit!Sincerely, Hotel Management
They didn’t even have an ice machine. If you wanted ice, you had to go to the desk and borrow an ice tray and wait for it to freeze. Meanwhile the refrigerator sounded like a 747 taking off.
Business response:
Dear Deborah, Thank you for being our guest. It is nice you had a pleasant stay. However, we understand your disappointment and frustration. All our rooms have full-size fridges with ice trays for your convenience, so we have no ice machine on our property. Further, we have informed our team to check the refrigerator issues in your room. Although your experience is not typical, we have room to improve, and you have our assurance that we will. Our front desk team is always there to help you. Please return whenever you are in ... read more
Cost vs. value was good. Comfortable.
Business response:
Dear Roxanne, Thank you for writing a review of your time with Extended Stay America! We are happy to know you were pleased with our staff, services and price. We appreciate your business and look forward to seeing you again for another memorable experience. Have a great day! Sincerely,Hotel Management
Friendly
Nice, clean, quiet.
Frequently asked questions about Extended Stay America - Rockford - I-90
How is Extended Stay America - Rockford - I-90 rated?
Extended Stay America - Rockford - I-90 has a 4.2 star rating with 1,325 reviews.
When is Extended Stay America - Rockford - I-90 open?
Extended Stay America - Rockford - I-90 is open now. It will close tomorrow at 12:00 a.m.