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Extended Stay America - Sacramento - Arden Way
- Hotels
- Sacramento, CA
About this business
Location details
2100 Harvard St., Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just an opinion Very basic hotel. Service was excellent. Thank you Hanna.
Business response:
Dear Guest, We are incredibly pleased you enjoyed your stay at Extended Stay America and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for mentioning our staff, notably Hanna. We will make sure to pass along your kind words to the team and hope to be your first choice every time you visit the city.Sincerely,Hotel Management
Stay there every week. Great staff. Very clean. No roaches or nothing like that. Pet friendly. Serves a little breakfast. Small kitchen included. Very clean and very nice.
Tv was too low for eye view. A mounted tv would really make this room pop.
Business response:
Dear Sylvester, Thank you for choosing to stay at Extended Stay America and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. We will continue to strive for improvements at every turn, and your feedback is, indeed, instrumental in achieving that goal. Thank you for this thoughtful review; we appreciate you choosing us while in the area.Sincerely,Hotel Management
It was affordable and not to far from the mall but the breakfast was underrated it was small and not a lot of options but the staff were super chill and helpful and the rooms are pretty nice
Business response:
Dear Ken, We love getting feedback from our guests and truly appreciate your comments. It was wonderful to read about the high points of your stay. However, we are disappointed that our breakfast service fell short of your expectations. Your valuable feedback will be shared with our leadership team to explore ways to enhance our offerings. If your travels bring you back to the city, we hope to make your next stay with us a more memorable and satisfying experience.Sincerely,Hotel Management
Tina is freaking awesome!! Never had any issues or complaints about the room . She always makes sure that I have a pleasant Stay which is why I always come Back
Here's one four you I booked for a week extended stay. Arden way through Expedia Got my confirmation. I went to the hotel to go lay down up on arrival. I was told by the desk clerk that I needed to call Expedia. I was told by the person there that I owed another $390. To rebook the room that I already book. I knew they were trying to Scam me. Coming back to the phone. He tried to Act like he was a different person, but I could tell it was his voice. He told me he was going to give me a great deal. Only 200 more instead. I sa... read more
Business response:
Dear Steven, Please accept our apologies for any disappointment you felt during your visit. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the issues you described. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. We would like an opportunity to s... read more
Frequently asked questions about Extended Stay America - Sacramento - Arden Way
How is Extended Stay America - Sacramento - Arden Way rated?
Extended Stay America - Sacramento - Arden Way has a 3.2 star rating with 2,660 reviews.
When is Extended Stay America - Sacramento - Arden Way open?
Extended Stay America - Sacramento - Arden Way is open now. It will close tomorrow at 12:00 a.m.